La Quinta by Wyndham Seattle Sea-Tac Airport

The room was nice. The property and the room were clean. The remodel is nice. The bed was very comfortable.

When I went up to the room, the room keycard didn’t work, so I had to go all the way back downstairs. I had to get in line again behind somebody that was checking in. Instead of doing another key card, she gave us another room. That was fine, except the heater didn’t work and we were literally freezing. At that point, I didn’t want to go back downstairs again so we just dealt with it.

Airport shuttle was less reliable than when I stayed at the gateway.

Location

Lack of care of the staff

Newly remodeled so aesthetics were great.

Cooling/ heating system wasn't quite accurate to thermostat, signed up for transfer to airport next morning, that morning we weren't on the pick up list. Notified there might be a modified breakfast - no breakfast and cold coffee.

Recently remodeled, looks wonderful, better lighting, however not really to be occupied. Room was cold, thermostat didn't seem to work accurately. No extra blanket. I expected a modified breakfast but it was non existent. Coffee had sat there from the day before so was stale and cold. They have done nothing to help with noise from hywy.

There is construction going on at the hotel, and a lot of noise outside and inside the building due to the construction. There was no signage on the outside of the hotel to indicate this was even a La Quinta. The receptionist charged my card for incidentals but never gave me a receipt for the pet fee. Even though guests were being staggered due to the construction, I was kept awake all night by neighbors banging on the walls across the hall. The refrigerator did not work, and upon opening it, a puddle of smelly water fell out onto the floor. There was a very long hair on the bed when I entered the room. The heater in the room was not on when I arrived and the room was freezing. There were no poop bags at the dog-walking area, nor was there a trash can. This hotel has a lot they could improve.