Fairfield Inn & Suites by Marriott New Orleans Metairie

It was clean and had all the necessary equipment. The complimentary breakfast had good options.

Light from parking lot was strobing and shining into the room. We had to clip the curtains closed with a hair clip because they didn't overlap. Also, the electrical outlet in the bathroom didn't work.

The things I liked about the property is that I was secluded, had a nice size pool, good breakfast choices, I asked for a room away from the elevator and on the highest floor and the accommodated me and more.

What l did not like about the property is it needs more breakfast items like bacon, oatmeal ( not in the package) pancakes, if possible but overall everything was wonderful.

It was in a great location.

We paid $179 for a single night's stay and were extremely disappointed with both the condition of the room and the level of customer service we received. Upon entering the room, it was immediately apparent that it had not been properly cleaned. We found sunflower seed shells, hair ties, and bobby pins on the floor. There was a noticeable buildup of dust in the corners of the room, indicating that routine cleaning had been neglected. Additionally, the shower door was broken and would not remain closed without us wedging a towel against it. The bottom of the shower door also had visible mold. The blackout curtains were damaged and did not function properly. The check-in experience was equally disappointing. The front desk associate was on speakerphone having a personal conversation during our arrival. When I politely asked whether a military rate was available, she responded, "The rate is what it is," without making eye contact or offering any assistance. My husband is active-duty military, and we travel frequently, staying in hotels across the country. Unfortunately, this was one of the poorest hotel experiences we have had. As a New Orleans native, I know our city and its hospitality industry are capable of much better than what we experienced. We only needed accommodations for one night, but for nearly $200, the cleanliness, maintenance issues, and customer service fell far below reasonable expectations.

It’s within minutes of a lot of different places to visit

Just the bed

Comfy beds, decent breakfast, pool

Fee for parking, cost per night is little high