Burnside Hotel

Cleanliness

Bacon at breakfast and late check in

Modern, spacious, extremely comfortable room, with everything we needed for an excellent stay. Good restaurant.

Nothing - the property is well situated, all facilities are excellent.

Superb facilities, fantastic food and staff, in the most beutiful location, was just a wonderful 2 day stay at the hotel!!

Clean gorgeous

Nothing

I was nervous going to a new hotel in Stratford but I was so very relieved when I arrived. The woman who greeted me was so warm and friendly. The room was stunning and felt like home as soon as I walked in. The bed was so comfortable, I slept like a baby. The rest of the staff were very friendly and polite. I really couldn’t have asked for better. Thank you!

Maybe a few more staff?

The shower was excellent. Staff were friendly and helpful, especially the receptionist who lent me their phone charger. The eggs were poached to perfection although on the day the service was a bit slow. Service to attend to issues in the room was very fast.

It would have been good to be informed that the radiators were not working and that heating came via a hot air outlet above the door. It would have saved a lot of turning of valves, waiting for heat.

Bright and clean. The bar served a fantastic chickpea curry.

They took £75 from my card which will be reimbursed 3 days after my stay. I thought that was a lot of money to expect a guest to have and to not get back for a few days. I thought breakfast could be served from 7am instead of 8am. We had to check out before 8am. Usually a hotel will bring a breakfast to your room but this was not offered even though I asked if anything could be done. The heating would not work. A very loud family with a child was above us, running around close to midnight, heavy footed stomping around, slamming their door. Not the hotels fault but thought they might have heard. They shouldn’t charge for parking in what is a small car park with nowhere else to park.

It was beautiful. It was also just out of the way of the main town so it was quiet and peaceful. It was a nice walk or very short car ride into the centre of Stratford upon Avon. Burnside hotel is really central to quite a few attractions, we visited Warwick castle and it took us about 16 minutes in car. There was air conditioning in the rooms, which was absolutely needed as it was a very hot weekend. The bed was comfortable and I slept well. The food was delicious, with an option to eat in the hotel or the small Indian food gastro pub that is also on the property. I would definitely return here again.

You have to pay for parking even if you’re a guest. However it is not too expensive at £5 a day.

Breakfast cooked and served to order perfect quantity and excellent quality. Friendly and attentive staff. Bedroom and all areas were spotlessly clean. The location was great as it was just a few minutes from the town

Great size room but was roadside, will request a garden facing room if I stay in the Summer and need the windows open. Room has air conditioning but prefer fresh air. Charging extra £5 per night seemed petty as the hotel has plenty of space and is not in the town, should be included within the stay rate