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8.7 / 10 Guest Rating

Alpen Ville

Sanatornaya Street 14, Almaty, kz

Alpen Ville - main view

About the Property

Luxurious Accommodations
Indulge in our air-conditioned rooms equipped with satellite TV, a fridge, and cozy bathrobes and slippers for your comfort.

Exquisite Dining Options
Start your day with a delicious buffet breakfast and savor delectable meals at the Magestic Restaurant complex or unwind at our bar.

Relaxation and Recreation
Enjoy our outdoor pool, fitness center, and spa center for ultimate relaxation. Engage in activities like football and lawn tennis during your stay.

Book your stay at Alpen Ville Hotel for a blend of luxury, comfort, and convenience.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent193 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.8
Amenities8.3
Value for Money8.8
Food and Beverage8.3
Overall Experience8.8

Select topics to read reviews

E
EuzUZ
Verified booking
family_with_children
Standard Room
Stayed in Dec 9, 2025

"Excellent"

8.0
Helpful?
Y
YankzKZ
Verified booking
extended_group
Standard Room
Stayed in Dec 7, 2025

"Exceptional"

10.0
Helpful?
A
AHAMED MOHAIDEENaeAE
Verified booking
family_with_children
Standard Room
Stayed in Dec 7, 2025

"Exceptional"

10.0
Helpful?
N
NurgulkgKG
Verified booking
family_with_children
Standard Room
Stayed in Dec 4, 2025

"Exceptional"

10.0
Helpful?
T
TatianathTH
Verified booking
solo_traveller
Standard Room
Stayed in Dec 2, 2025

"Very Good"

7.0

Большая комната семейного номера на 2 комнаты, общий туалет, душ и прихожая. Довольно чисто. Хорошая территория, сосновый лес, за отелем горка, по которой хорошо гулять. Рядом несколько магазинчиков. Неплохой завтрак. Не понравилось, что при уборке просто открывают комнату без предварительного стука. Хотя на ресепшен была просьба вообще не убирать.

Helpful?
A
AlesyabyBY
Verified booking
couple
Standard Room
Stayed in Nov 27, 2025

"Exceptional"

9.0

Красивый вид в окружении сосен, удобная кровать и подушки

Helpful?
A
AzizauzUZ
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"It is a good place but there is a room for improvement."

5.0

I really like the location. It is surrounded with trees. The breakfast is very modest but very tasty. The porridges were the best I have tried in my life :)

The kettle in our room was from plastic :( I didn't use it because it is dangerous for our health. Probably everybody knows about that. I asked the staff if there was another kettle non-plastic but they said "no". When we changed our room, there was a normal kettle. So they lied :( The security staff at the gate are really strange. They don't allow the taxi to go inside. All the time we had to explain that we have a stroller and a luggage so that they could let us in. Note that the hotel itself inside the resort and taxi is not allowed. You have to walk a bit to get to the hotel.

Helpful?
Y
YekaterinakzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Nov 17, 2025

"Exceptional"

9.0

Очень понравилось расположение. Персонал старается. Завтраки достаточно разнообразные

На ванне замечена чёрная плесень. Неприятно, можно и почистить. Скорость интернета это конечно жесть, особенно когда вечером когда все вернулись в отель. По сути скучно, ну оно и понятно что отель при спортивном комплексе.

Helpful?
Е
ЕленаruRU
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"Exceptional"

10.0
Helpful?
D
DennisdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Nov 13, 2025

"Top. zu Empfehlen"

9.0

Frühstück war ausreichend und lecker,

Helpful?