Hawthorn Extended Stay by Wyndham Dayton

The room pricing was the only saving grace of this disgusting and poorly maintained hotel. No decaffeinated coffee and nohot water in the shower. Flooring was badly scuffed, and the paint on the walls was peeling in many places. The room thermostat was ineffective and kept going off dropping the temperature below the level of comfort. The front desk person couldn't find our reservation, even after I explained I had made it through Trivago. The door is rotted at both edges of the bottom and dirty, as well. This property needs to be re-evaluated and the Hawthorn Suites name replaced with the word, "DUMP!"

mattress was beyound heaven. kitchen stocked w/plates, utincles, pots n pans.storage space.

batteries taped to hold in remote. no cover just tape used as cover to hold them in. thus remote usage was deficut.

Ok

We checked in that was fine, we were told where the room was at, and that began our first complaint, as it had snowed and we had to travel up two flights of stairs covered in snow with our luggage it was very slippery. The room was fine entering cold so we turned up the heat and it never warmed all night so we called and they sent someone who we thought fixed the heating issue, we stayed cold that whole day and night, it wasn’t fixed. The couch is old and musty very uncomfortable to set on traffic is so noisy it’s hard to rest I get it we are by a highway some new upgrades would help that greatly, some variety in cookware would be nice we had a burnt coffee pot only big pans to cook with. We thought it would be more like home away from home someone from front desk said they’d speak with management not sure if I’m going to be contacted about any of this but paying a $100.00 deposit for a two day stay in a cold room should have some sort of justification

Place was run down & my room was not clean. I want a refund for this I didn’t not stay!

I liked that I had access to a stove

When I got there it wasn’t what I was told.

The people was nice

It was dirty