Hawthorn Suites by Wyndham Erie

The pool was great and as was the breakfast

I am disabled, their elevators were down and no staff could help me with my bags

Staff was very friendly and accommodating.

There were several things in disrepair in our room. The shampoo conditioner bottles had clearly been used as they were nearly empty. There was a strong smell of weed/cigarette smoke throughout the property. We barely slept because the room across the hall was so incredibly loud. I can't believe we paid what we did for that experience.

Right by freeway

Dirty room I had dog hair in my bed and asked them to change it they said they would change out the bed that never happened breakfast food was cold and hardly available staff acted as if they didn’t want to work there pool was nasty hallway smelled like marijuana consistently ice machine broken over all was definitely not worth the nightly price just terrible and I booked a king size bedroom room and was given a queen size bed uncomfortable and terrible never will stay there again ever when I come back to visit my son at college

The breakfast was a great variety and very good. The in room kitchen was nice and functional. The room was overall clean. The bathtub in the room was excellent and comfortable.

The elevator was broken, which made taking luggage to and from the room very difficult. My mom has a heart condition and wasn’t able to walk up and down flights of stairs often throughout the day. Our rooms were on completely different floors even though I booked 6 months in advance. There was a bag of sheets left in the room that smelled so bad I had to put them in the hallway. The air conditioning wasn’t working in my room and took 3 reminders to the front desk for it to be taken care of. I got a window unit on my last day there. The key cards constantly deactivated which caused multiple trips to the front desk. The pool area was very slippery.

I don't know how I missed it, but there's BREAKFAST! The pool & hot tub are nice. The two-bedroom suite we booked was AWESOME! Having items like pots, a pizza pan, pot holders, and other kitchen utensils in the kitchen was a plus! An onsite grill, tennis court, and gym are all bonuses too!

The sauna was closed. The shampoo, conditioner, and soap in the rooms are basically non-existent, so small.

Indoor heated pool area was nice. Staff was very friendly. Room was bigger than expected and didn't expect full-size fridge, cooktop, and dishwasher.

We couldn't connect to the Wi-Fi for the hotel (ended up using Splash Lagoon's but kept getting kicked off), had leaking through the bathroom light both nights we stayed (no one ever even came to look at it and there were no rooms to move us to), and there were never towels for the pool. Breakfast was mediocre.

Full size refrigerator, dishwasher and a stove top range. Comfortable bed.

Some of the walls need some patch work. Breakfast was basic. Scrambled eggs didn't taste right.

We stayed overnight to go to Splash Lagoon. The room prices were great for location. I was very happy with the ladies working the front desk, they were both very friendly and helpful. The room and pool area was very clean.

My only complaint was in the morning when we went down to have breakfast and they only had one lady working and it was busy. We had to wait for waffle mix and by the time we got it the rest of the food was gone. We ended up not being able to eat and had to go somewhere else for breakfast.