Lewi Resort and Spa

We loved the food, the location (right on the water), the staff was very helpful. Was disappointed with the condition of the rooms. Not updated.

I recently stayed at this hotel and, unfortunately, my experience was less than satisfactory. There were several issues that significantly impacted my stay: 1. Amenities: There was no safety deposit box in the room, and neither an iron nor an ironing board was available. 2. Bathroom Issues: The bathroom did not flush properly, which was a major inconvenience. Additionally, for a hot shower, I had to call the lobby. I also had to request additional bathroom tissues, and there were no napkins provided at all. 3. Water Supply: one day There was no water for several hours during our stay. This was extremely problematic and unacceptable. On a positive note, the staff were generally nice and helpful. However, the front desk staff were an exception to this. Their attitude and service left much to be desired, contrasting sharply with the rest of the team. If you want to enjoy the view of the hotel, I would recommend staying elsewhere and visiting as a guest. Overall, while the majority of the employees were friendly, the significant issues with the room and facilities, coupled with the unhelpful front desk staff, mean that I cannot recommend this hotel.

We stayed 12 years ago and it nothing has been updated. A little disappointed. The staff was great. The bungalow, even though listed as having a king pullout sofa and a king bed, only had a king bed and 2 chairs. We had to pay $30 dollars extra to get another bed in the room.

Distance to the lake, friendly staff, and cleanliness

Stayed for 2 nights, shower water was cold ask the staff said they will fix it, second day cold water still.

Decent rooms but lacking in amenities - no hot water, no coffee in rooms (but coffee pots). Didn't receive our airport transfer coming from airport. Friendly staff made up for it in some ways, but we were disappointed overall in the quality of the rooms and service.

Lake view is very nice,room is acceptable.

I was excited about going to a hotel with pool but when I arrived the swimming area was not available because of renovation. The room looked better on photos than in real life, the wait time for a menu in the restaurant is 30 minutes and the same to enter the spa there was pre-booked. My expectations was very high before I arrived but Lewi didn't live up to them. Alot of promises in the hotel description was not kept and there were no refund in price or any extra service to make up for the lack. Beautiful veiw and nice little boat trip (when we finally could go just before checkout)

Top of the line everything first class exceptional employees from top to bottom every individual go above and beyond to make sure i was taken care of highly recommend lewi resort defiantly coming back thank you all staff for your kind hospitality 🙏

the only thing that was OK, was the bread! Bed is a made up circle that was very hard due to not having a mattress . Walls had holes by the windows that were not sealed so insects were free to enter! Food was terrible, made me sick for two days! So called city tour was never available! Mosquito net above the bed was useless! The staff was very friendly but who cares about that when everything else is terrible!