Quality Inn & Suites Hermosa Beach

The room at the hotel was very good. It was very big and even though it did not specify having an ocean view, the balcony had an ocean view. The location was excellent. Not walking distance to the beach but very short drive to the beach and waterfront restaurants. Staff was friendly and there is free parking on site. A BIG plus!

There is construction and renovation going on so the workmen started drilling at 8 am. Most parts of the room looked renovated and some did not (sliding screen onto the balcony, tiles in bathroom. The bed was comfortable but the pillows were lumpy. Breakfast was sub-par. I would still stay here because of the location, parking, value and spaciousness of the room.

location

Arrived by 11 AM, clerk told the room was available but tried to charge for an early check-in. Ridiculous and offensive to me

I called over the course of a week and kept being told the management would contact me, they never did. I felt lied to and very unsupported. My questions were never answered and no one ever got back to me. I will never stay here.

The staff were not helpful before my trip. I asked questions they said only the manager could help me with and the manager was never there when I called back at the given time. They also never contacted me. I will never stay there and I will warn other people to not stay there.

Score: 8.5/10 Stayed for 2 nights (9–11 Jan). The hotel was undergoing step-by-step refurbishment, which caused some minor inconvenience, but it was understandable. We were upgraded to a very spacious room with a nice view, which we really appreciated. Overall a comfortable stay and good value, with improvements clearly in progress.

Location was walking distance from Hermosa Pier (18 min) for a nice bike ride along the strand.

It's on Aviation Blvd., so it's a little noisy if the sliding door was open, but if it was closed, we slept just fine.

Location and clean

Construction but I understand