Red Roof Inn Martinsburg

Quick stopover while traveling. Excellent value. Clean and comfortable. Would recommend.

For the weekend it was 140, when we had a horrible experience at another hotel we were in town visiting family we were forced to leave because of my service animal. This was the only place we could afford this will be our new go to hotel everytime we come visit family. I have no complaints about this hotel.

Nice

Nice

I paid for a king accessible room. The staff was very accommodating and even assisted me and my luggage to my room. I was taken to the furthest room on the end. When I got into the bathroom, there was a corner of the wall near the sink and bathroom and it looked like it was undergoing repairs. I thought, ok, use the wall. Then I took a shower. No bar in the tub? I had just finished rinsing when the handle fell off and landed in the tub!! I yanked back the curtain and bumped my hand on something metal. I pulled the curtain in the opposite direction and found the safety bar AND a sign warning me to place a mat on the tub to prevent falls. How was I to know to lift the entire curtain to search for hidden accessories? I finally got settled into bed, grabbed the remote...didn’t work. Had to get up, got down to the desk. Got up a 2:30 to pee. Watched a cockroach scurry across the bathroom floor towards the bed. Yup. I asked about the "handicap accessible room." I was told that since the elevator was broke, they thought they would give me a more accesible room to get to. (All the handicap ♿️ rooms are on the second floor). I said it would have been nice to inform me. That staff member that night did apologize. The next morning, as I was leaving, I stopped at the desk and spoke with a gentleman and told him I was extremely unhappy with my stay and why. He replied, "I'll let management know." I never heard from anyone.

Nice

This was one of the worst Hotels we have ever stayed at , The The room did not not a any chairs to sit like the web site showed. The bed sheets have hole in them, the was little to no lighting in the bathroom . the door to the room had a large gap all the way around the the you could see in the hall way through the crack. there was what seemed to be a lot of homeless people hanging around the hotel . At night it was loud and the room next to ours played the tv loud all night. buy for this place was a dump