Fairfield Inn & Suites by Marriott San Antonio Downtown/Market Square

Hotel at walkable distance from the market square and the River Walk Plenty of parking space available

Our room was not clean (especially the bath and the carpet). The room felt very old and could use a freshen-up. Very bad coffee at breakfast

The location was good, quiet and peaceful. The breakfast was good with a wide variety of choices. It really was a plus to have transportation to the major tourist attractions the drivers were very courteous, knowledgeable and helpful. When we arrived at the hotel it was about 5am and all of the rooms were fully booked the night before but the staff managed to find a room for us so we could rest, this was very appreciated.

The cleanliness and attention to the rooms could have been better and the washer and dryers were not cleaned regularly. I realize that getting staff to do these jobs is hard but attention to these details could put your facility at a higher level in the ratings.

Alles bestens. Lage zum Erkunden von San Antonio ideal. Wer gern zu Fuß geht, kann alles fußläufig erreichen. Es stehen auch Hotelshuttles zur Verfügung. Die Anfrage ist jederzeit ganz unkompliziert für ein Shuttle möglich. Das Frühstück ist typisch für amerikanische Hotels. Es war alles sehr sauber und ordentlich.

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It was close to downtown.

There was no outdoor sitting area for guests. There was no indoor sitting area with comfortable furniture for guest. The only area to sit and relax was at the dining room tables.

Shuttle disponível para transporte até pontos turísticos

Nada, tudo legal

The stay was amazing every thing was good. We ran into one problem with the WiFi, but thanks to the front desk they got us right very quickly.

The reception team was nice and placed us on the ground floor due to not working lift

1. You can actually hear every step from the 1st floor above us - creaking noise, I can send you the movie I recorded. Not hotels fault. 2. The breakfast space is crowdy and it is super hard to find an empty spot - I have seen these comments at booking. 3. One day the floor after the breakfast until late afternoon was super sticky everywhere  4. One day we got a one signal call at 11pm which woke up whole family (it is not easy to put back to sleep two kids, we were back sleeping at 12. The next day in the morning at 6am we got a wakeup call which was never ordered. Reception lady was also surprised when I asked her why we got the call. Every traveler knows what is really important especially if you travel with kids , and this is cleanliness. And for that you really guys missed it. Bed was ok with fresh pillows. BUT Plenty of pubic hair under the shower tells that no one even used water to clean this spot. Floor with dust etc. This makes me feel that the carpet was not cleaned at all if the area which should be clean with detergents (bathroom) was not cleaned - we walk in our socks because of that. In general if you look at my booking I give 9s and 10s most of the time because I try to choose good spots to sleep over, this is why I was expecting much more for 8,7

La ubicación y el estacionamiento gratuito

Los cuartos les falta mucho mantenimiento y el sistema del aire acondicionado fatal!! Me tuvieron y cambiar de cuarto y el otro también súper ruidoso y no enfriaba bien.