Best Western Plus Chicagoland - Countryside

Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me.

The heater only bringing the room to temperature and not turning back on, had to sleep with sweat clothes on to stay warm through the night. The Iron not working, and when asked for a new one, being told I would not be able to get it until the after 7 in the morning, and then they did not bring it to me as I was told and had to go ask again for it as the message was not relayed. I was in town for work, and this really put a hinderance on me in the morning to start my day. I usually start at 5am. Then to top it off, on the first day, I was barely able to take a shower as it took 5 minutes of messing with it to get it to work, the second day it did not work at all, when asked to take a shower in a different room, was given a dirty room and told that is all they had. I think this is the worst hotel stay I have ever had.

Near from downtown

Breakfast needs to have more variety

The breakfast attendant was nice.

Biggest concern was the lack of lighting in the room. There was a desk but the closet light was in the middle of the two bed. So the corner was dark.

Not noisy, clean but front desk had weird smell upon check in

Doors hard to open (kept getting stuck), plugs/outlets didn’t work well

We’ve stayed here many times. It’s always a good choice in the area. Not high luxury, but comfortable with good bathrooms.

The heater in our room was very loud and rattled. This was reported to the front desk.