Clarion Inn & Suites Grand Rapids Airport

Wasn’t very clean smelled like cigarettes

Nothing

The room was not worth the price. Dirty and not at all as nice as the photos when I booked. The whole hotel smelled like marijuana even though there is a sign at check in that stated 100% smoke free hotel, floors were dirty in the room and in the hallways, they must not have a vaccuum. Very loud, bed wasnt very comfortable, I think it was a spring matress, without the box spring under it. There were only 2 towels in the bathroom, my kids slept on the pullout bed which didnt have any pillows or more than a sheet. The kitchenette was very dated and falling apart. The refrigerator handle was broken off the door and there were no modern convenience outlets for a usb anywhere to be seen. Outlets were loose in the wall and some didnt even have covers on them. The tv was fuzzy on every channel so you couldnt even watch it. The bathroom toilet kept running all night long, the ac unit barely would work. Breakfast was very unsanitary, wasn't much of a selection at all, they had a pitcher of waffle batter just sitting out in the open on the counter to pour into the waffle maker and one dry cereal, needless to say we went elsewhere for breakfast. At checkout they wouldnt even print me a receipt stating due to different fees I would have to get a receipt from booking.com even though the receipt from booking.com states it's not a valid invoice for tax purposes. Overall I think we would have been better off to save our money and sleep in our car.

Price

The room was not clean. There was a flying ant in there, feces or blood on the wall by the light switch, used toilet paper on the floor by the bed, and the television screen was blurry from not being cleaned properly.

PRICE, room was nice. I would come back

trouble with card to open door, but I think the weather was the problem .

Closeness to airport and no carpet. Clerk was nice

They advertised a 24 hour shuttle but then said there wasn’t one. I chose there bc I could park for 10 days with a shuttle to the airport. There were stains showing through the sheets from the mattress cover. It was loud all night.

They barely served any breakfast cereal no milk type of place, bagels no cream cheese, most days they only provided waffles When I first booked I only had two hand dry towels and a bath mat it took 5 days for them to wash towels then I asked to have my room cleaned (they told me I can’t use the cart myself) she said oh we have to put in a request for that it’s been a month later I guess the request was denied

90% of front desk staff