Fairfield Inn & Suites by Marriott Quincy

Girl at desk was super nice

I had to make an unexpected trip to Quincy on December 22 because my 93 year old father was hospitalized for Covid pneumonia. I wasn’t sure how long I was going to stay, but I ended up checking out on Christmas Day. I was so impressed with the staff there. They were so kind, compassionate, and helpful. A special shout out to Kylar, Monica, and Lyndsey. (I apologize if I spelled your names wrong). Kylar came and fixed the toilet because it was not flushing properly. I’m sure that is not her favorite job, but she did it with a smile. Lyndsey upgraded me to a different room my last night there because there were more flushing issues. And Monica came and gave me a hug in the parking lot just as I was leaving. They went above and beyond, and they were such a blessing to me during a stressful time. The breakfast was just what I needed every day before I headed to the hospital. The hotel was also decorated beautifully. The hotel staff helped me to make the most of the situation. There is something to be said about excellent customer service..:I would definitely stay here again. God bless all of you!!!

The gal at the desk was great! She was very friendly, offered extra linens & pillows, water & fresh baked cookies. The breakfast had so many options, best I've had in a long time at a hotel!

The staff is friendly and helpful. I needed to stay an extra night and they were nearly full. Even though my room was not available they made it work so I did not have to change rooms.

We had a wedding in the area and we’re able to check in a little earlier than the normal 3:00 checkin which allowed us to change and get ready for the wedding. I appreciated that flexibility.

I bought my room with points i.e. 11k is the cash price of 137.50. The room was pretty good but the air conditioner makes noise often. This is my favorite place to stay in Quincy but not worth more than what I paid. The toilet might need an overhaul. Otherwise no major issues and will return.

Clean and very comfortable with a decent and hot shower. Not brand new and the elevator is a bit questionable. The beds were decent. Laney (spelling?) was so friendly when we arrived, which was so refreshing after a long day of travel. In the morning, Brandon started off our day with enthusiasm and kindness!

Staff was pleasant and helpful. Room was spacious and nicely done. Breakfasts was a decent layout.

The pillows were awful. So soft they went flat when played upon.

Toilet often ran on and on

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