New Haven Village Suites

The bathroom towels are the size of a bath mat and are $1.99 from IKEA. The wallpaper is peeling off of the walls, you are responsible for throwing your garbage in the dumpsters in the back of the parking lot or taking it down the stairs and putting it in the outdoor trash can because the housekeepers don’t come up to grab it, they allow dogs but no one picks up the dog poop, they don’t offer breakfast, broken glass stayed on the sidewalk for about 4 days, the water coming out of the faucets smell like bleach, mold in the bathroom, room smelled like smoke, the room I was in had two microwaves because the one that was built in over the oven had a broken handle so they took up what little counter space there is by putting an additional tiny microwave in there with a plate that was far too big in it so it didn’t rotate, the oven was literally from the 1980s. Tons and tons of updates needed, lots of deferred maintenance, heard people complaining about leaks in their room, broken fencing, dirty rooms, dirty grounds, and the guests are pretty sketchy.

Location

My hold payment is pending

Location

Cost and my refund is pending

Location was great. The staff was friendly. We only stayed one night. The room definitely needs an update and there was a cloying smell that came in through the heat vent.

Love this place

I was expecting a cheap room but the room ended up being bug free, very clean. Spacious and comfortable.

Everything was great

Carpet dirty ,bathroom and shower needs upgrade

The room was dirty, it smelt horrible, there was 1” gaps all around the exterior door so it was freezing inside. The bathroom was the only place that kept the heat, and that would be so hot you could barely go in. It looked like this was people homes, not hotels. We would never stay here again, and left 1 day early since we just couldn’t do another night.