Residence Inn Anaheim Placentia/Fullerton

I like the full kitchen

The TV didn’t get the channel for the SuperBowl. Fox is a basic channel that you get with an antenna. If I knew that I never would have stayed there

We like the convenience of this property to the places we need to go. The breakfast included in the room price is better than most in quality and variety, including gluten free options. Having a kitchenette saves the budget. This time the king bed in our studio was horribly saggy in the middle. The HVAC was unable to be adjusted to comfortable temps. The supposed fast Internet was abizmally slow and prevented an efficient work day. To top it off, they inconscienibly charged $9 daily for parking that was either unavailable or so far from your room it was burdensome. The property is under construction and the upgrades are nice, but there is some construction noise and debris. We were promised a fireplace and paid for one, but we're placed in a unit where it had already been removed. The cleaning service done our fourth day was not thorough; they left us without enough toilet paper, paper towels, and dishwasher soap and the floor under the bad was not vacuumed well. The staff is nice enough, but don't always follow through on making it right for the customer, especially if you book through a third oarty. It's like you are a second class citizen even though we are Bonvoy members.

Feels like an apartment complex and it’s quite and it’s clean

Friendly staff, clean room. Will be coming back

They updated the rooms and they look really good. It is close to family who live there so very convenient to stay there.

Bed was like sleeping on straw, as it sounded like that every time we moved. They need new mattresses and maybe that is in. your plan. Need fresh fruit in the breakfast room unless it wasn't restocked when we were there on the late side.

Needs cleaning esp the bathroom