Hotel Concord Syracuse, an Ascend Collection Hotel

Location

Under renovation. Huge mess

Clean sheets, no bugs.

I drove 3hrs to stay in Syracuse for a doctors appointment the next morning, i selected this hotel because of the reviews on Booking and because the price was pretty decent for the area. Im very disappointed that i listened to Booking instead of regular google! Do not listen to the booking reviews, back it up with google reviews! I was understanding that they were in the middle of renovation, so alittle speck of dry wall or dirt on the floor in the hallways and lobby was understandable, but once i got to my room.. that was a completely different story! It Was not clean. It looked like nobody stayed in that room for weeks and cleaners never cleaned after the last people left! There was still dirt & hair in the tub, dirty toilet seat, still trash in the fridge from the previous people. The tub didnt even drain! I had alot going on in my personal life, for 107$ this didnt need to add more to my plate. Will not come again! AGAIN, LEARN FROM MY MISTAKE! DO NOT ALWAYS LISTEN TO BOOKING REVIEWS, MAKE SURE TO BACK THEM UP WITH GOOGLE REVIEWS! (Booking claims a 4 star, google says its a 3 star with alot of bad reviews!!)

Beautiful rooms! wish I had a longer stay!

easy check in, friendly staff, clean facility

no coffee in room

A lot of pillows :D. Hangers that you can take of the rod.

The room had just a little funky smell in the beginning and the windows didn't open, but at least the AC worked well and after a while you don't even realize it. The TV remote didn't work almost at all - the only buttons that worked were volume and program changing, not even the power button so you have to turn in on/off manually under the TV. Also the hand soap was empty but the staff quickly replaced it.