DoubleTree by Hilton Austin

Tratamento horroroso do gerente do hotel. Muito sem educação, nao ajudava em nada, cheguei com 3 horas de atraso pois meu voo atrasou, já havia pagado antecipadamente a estadia via booking.com, e o gerente do hotel me disse que haviam dado meu quarto pra outra pessoa! Fiquei sem quarto, mesmo tendo pago! E ele disse para eu me virar com o booking.com. E depois de bastante tempo discutindo, me disse que até tinha quarto , mas por 40% a mais do preço . Fui embora e acabei ficando no fairmont , que teve um atendimento fantástico , muito diferente do Hilton.

Everything was good from check-in to checkout. The staff were friendly and efficient. The breakfast was decent. There’s a Starbucks inside the hotel. Some of the room doors are inside and some are outside doors facing the courtyard. Some rooms have double doors that face the courtyard. The showers have nice, hot water. There’s a garage for parking. The TV has some cable channels and has the option to sign into apps like Netflix, Disney, Tubi, and a couple of others. The hotel is right across the street from Pappadeaux. Pappasito’s is within walking distance and so is ThunderCloud Subs. Overall, it was a great stay, and I would stay again.

Bed bugs