Uptown Oasis San Jose Airport

Priscilla was the highlight of my stay. She was incredibly friendly and accommodating, which made my birthday visit feel special. Unfortunately, the hotel itself is in serious need of an overhaul. The parking lot felt unsafe, with many homeless walking around. Inside, the room design was concerning: a metal “wall” by the front door and window left part of the window exposed, creating a major privacy issue, anyone could peak in. I had to avoid standing in that corner of the room. On top of that, the bathroom was disappointing—the toilet bowl was not properly cleaned, and the tub was clogged.

It’s just cheap…you get what you pay for

The place needs a massive renovation.y room was musty. The bed was springy, thin. The desk staff was fine. The pool area was lovely. But I checked out a day early because of the musty room.

The room was very clean and comfortable. Would stay again, even though there is a playground used by homeless people right next to the parking lot (but there is a fence).

The false advertising about having an airport shuttle is unacceptable. Also, Rebecca at the front desk was incredibly rude.

This trip had all the ingredients of pending doom. Lost ID so none to check in with, frozen credit cards etc. I would like to say that Priscilla at the front desk saved me from homelessness in San Jose. On top of it all there was a mistake in my booking dates and working with Expedia was like getting a root canal. However Priscilla made a few calls, going well beyond the scope of her responsibilities to ensure i had a roof over my head and worked around a number of cancelled credit cards. Highly recommended for the staff. recently updatd and great overall value. Piece of strong advice - stay way from booking via a 3rd party like Expedia where you are juat a number. Call them direct and book so you can sleep at night which was the whole point.

quite room with good shades and ac unit. room was clean and welcoming.

We stayed for only one night and that was good enough. Definitely would not stay more than that. The rooms were just okay. Nothing special. The pictures are definitely not what you see when you get there. They definitely need to be updated

Great place to stay and clean bedding

The pool area does look like an oasis.