Baymont by Wyndham Willow Park

Staff was rude and the room was penetrated with the smell of cigarette. The was holes in the wall. Bathroom was not cleaned before we checked in.

OMG! What a disaster. This property needs a total makeover....nasty, smelly rooms, roaches and flies, telephone not working, Tv not showing, bathroom a mess nasty looking...room not cleaned, we all smells urine like after during and after logging. One of the rooms given wasn't cleaned bed has lots of crumbs, and covered with blanket , bathroom not cleaned. Even if it's a gift don't take it......i read the reviews before going but i thought people were over exaggerating. Management need to do better.

The hotel is outdated and residents who reside there temporarily/permanently have clutter and odor near the room we stayed in. The pool was broken and not reported online. The maintenance guy as well as front desk clerk were extra nice and helped to their ability. No verbal thank you or appreciation when I dropped off the key with the owner .

Tv didnt work, and because it was after midnight maintenance couldnt be called and he wouldnt let us change rooms. Aside from that everything was good.

Very disappointed wyndham has name on this place. Staff asked for cash for dogs deposit..they said thats how they pay lady for deep cleaning..maintenance employee had dog running loose.. not safe when pet friendly hotel. No one seemed to pick up after thier dogs.. dog poop everywhere.. our room was not clean at all.. bathroom vanlty was busted..i took pictures.. tv remotes were falling apart n broken..toilet paper was not filled. Seemed people lived there.. plants by doors..tables..chairs..bbqs..smokers..trash always full or not emptied..landscape poorly maintained..we will not be back. We came in to see family from far away and this was only pet friendly hotel in area or we would have left.

This motel was the most disgusting place I've ever stayed at. Not only was in not clean and it smelled like urine. It also had a big whole in the bathroom, burn holes in the covers, roaches on the wall, floor wasn't vacuumed, mini fridge had MOLD growing in it. And when requested to be moved the next motel was just as bad as the first one. They don't clean or change the sheets and they tell you to clean it yourself. Staff acted like it was no big deal. The health department would shut that place down.

The bathroom sink had hair in it, the toilet had not been flushed, there was a wet towel in the bathtub. When looking for a plug for phone charger there was dirt and trash behind the head board of the bed. You could see light on 3 sides of the door, one of the locks had been removed. If not for the late hour, the early hour I had to leave and how tired I was, I would have walked off. But the bed was clean and comfortable.

The room was in horrible condition and had roaches but the bed was comfortable.

Heck in was slow but ok. The room was clean but the sheets had cigarette burns and the room didn’t smell good it was almost like gym socks

The new staff here at the Baymont in willow park are more than great. They accommodate and allow you to enjoy the property without being over aggressive and rude. The grounds are well maintained and the staff is very professional. Thank you Baymont for your hospitality and I for one just love Marla to death. She's so sweet and greets everyone with a smile