Colstrip Inn & Suites

OK

There are very limited places to stay in Colstrip, so I was forced to try this place. Although the staff was friendly, my room was less than clean. The mirror, tv and fridge were apparently wiped with a very dirty cloth as they were extremely streaky. The fridge was not working. And exterminators arrived in the morning to spray five rooms. Maybe that’s a good sign?

Not enough restaurants

Hotel room was good for the price

Clean and quiet

Everything was great until the day manager came in. We were on bikes and there was a storm coming in. We asked the evening desk clerk if we could leave our bikes under the covered entry and she said it would be fine. The day manager came in and made it very clear she was unhappy that the bikes were out there. She told my husband that dealing with storms is just part of riding a bike. When I told her we asked permission she told me the desk clerk would be written up and if she was traveling with her husband he would have covered her bike if a storm was coming. Apparently we were blocking the night clerks parking spot, however the day manager had no issue parking in the spot. Either way I would never go to this hotel again. This women was so condescending and rude, we would never have parked there without asking first. If there is a training issue at the front desk she shouldn’t share it with the guests. I also feel bad knowing the desk clerk who had been so helpful and pleasant was now in trouble for making paying customers happy.

The staff was very accommodating and knowledgeable the continental breakfast was great and the room was very cozy!!