FMO Apartments Boavista

Everything was good

Très beau studio, bien placé…

I booked this apartment for my birthday holiday which turned out to be not as enjoyable as i hoped. On the first day the water stopped running till the next morning which was as you can imagine very inconvenient and extremely stressfull. Spending nearly half the night contacting the property owners with no luck and being on hold with Expedia with no luck the issue did not get sorted till the next morning. So the whole day could not use the taps or the toilet therefore could not wash myself and missed my prayers. The area outside was super noisy and you can hear all the traffic as though you were outside. Unfortunately would not come back. Overall experience was not pleasant.

Tout était super avec eux pour les communications avant l’arrivée. Pour l’éco responsabilité, il n’y avait qu’une seule poubelle et les serviettes ont été changées tous les jours.

Good place to stay but the apartment need some maintenance

The property itself was very nice. The pull out bed mattress was quite dirty. As well the outside door did not work, leaving us locked out/in the place for almost a full day before it was fixed. After not getting a response from the property, I contacted Expedia who was able to get ahold of them. It was very unfortunate having the self check in because nobody was there to fix this for quite a while and we lost valuable time to explore the city. It was fixed later that day but the lack of in person contact in the beginning made it very challenging. It was a very nice room, just the unfortunate broken door caused our stay to be a little less enjoyable then what we had hoped.

It was perfect, clean and in best locations

Na hora do check in tivemos um problema, onde nosso quarto estava informado errado, e com isso a senha de acesso constava errada, e acabamos ficando sentados na escada por mais de 01:00H. Em contato com o hotéis.com, não tivemos suporte, onde alegaram NÃO TER CONTATO com o responsável pelo apto. Chegaram e afirmar que EU estava errado, em fazer o check in aquele horário, estavam perdidos, disseram que o check in era horário do Brasil, depois de Porto. Resumindo hotéis.com sem preparado. Até que conseguimos buscando no Google o contato do responsável, que assim que notificado, nos auxiliou com a senha, e entendendo que enviaram o número do quarto errado. Só tenho 2 coisas a pontuar pra melhorias. A 1ª que o botão da descarga está emperrando, e permanecendo apertado, a 2ª que o chuveiro precisa ser fixado melhor, pois quando abre a água ele acaba desencaixando. Mais fora isso, o apto é muito bom! Localizando de frente a Casa da Música, onde tem o metro e a 100 metros da parada do autocarro turístico. Shopping perto, mercado, padaria, lanchonetes, restaurante tudo isso bem perto.

Perfeito, tdo novo e de boa qualidade.

Una zona muy tranquila, el metro a.2min que tw deja en todo el centro y con lamtarjeta turistas de 72h todo genial. Lo unico que echo en falta en el alojamiento son mas enchufes Porque uno solo para la cafetera y la lampara y para cargar moviles es escaso.