Comfort Inn East Oregon - Toledo

Na

They which our room to handicap ♿️ room

Good breakfast and excellent customer setvice

The staff were friendly and helpful. Property was clean. Rooms were neat and clean. Breakfast was good and well stocked.

The card lock on our door wasn’t working right. When we notified the front desk clerk she informed us we would have to hit the card reader area with our hand to get the red light to flash. Then we could put our key card in and it would open the door. We had to hit the card reader every time we wanted to open the door. The pool was covered so not available during our stay.

Carol at the front desk is wonderful . Give that woman a raise . She made me feel so welcome .

parking and breakfast

Way overpriced for the quality. Hotel had placed another guest in our room prior to our checkin. had to wait while they cleaned the room that that guest requested to be moved out of. and they put us there. Totally awful handling. Hotel outdated and overpriced.

The internet in the room was very poor. I had to use my mobile data which ran out. I made the remark to the front desk as well. Other than that, it is a very wonderful place to stay. I would love to stay there next time.

Customer Service - When checking in, the front desk person was doing something with hot water for coffee; said he would be with us in a minute. It was five minutes later before he reappears to check us in. The hallway to our room wreaked of dope and it could be smelled in our bathroom. The room was "tired": dented refrigerator, pulled threads on bed comforter, and it appeared as though there was mold in the bathroom that was painted over.(The dark from mold came through the paint). The staff were smoking immediately outside the front entrance.

Staff was great and welcoming. The room wasn't as clean and neat as anticipated. Air conditioner worked great.

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