Holiday Inn Express Philadelphia NE-Bensalem by IHG

the elevators could have been better

This hotel is very convenient for our stay. The front desk is very helpful and the room we had was clean and comfortable. I would recommend this place to anyone and would stay here again

Really great stay overall but getting into the room was a problem. I made this reservation for my husband and called ahead of time to see if it was ok that my name was on the reservation not his. They assured me that there would be no issue. Unfortunately, when my husband arrived they almost didn’t let him stay because of this. I had to beg them to let him stay and promise that it’s me who made the reservation. Luckily, upper management did let him in, but we almost lost the reservation because of the conflicting information.

Breakfast was helpful!

Room had hair everywhere. The bathroom sink was dirty. Tub had mold in it. The floor had stains everywhere. It wasn’t even the room I asked for. My kids were so tired i literally scrubbed everything and took the loss. The worst part I was on the first floor and the exit door to outside didn’t even lock. But I wouldn’t return.

It was fine. The location was convenient for me.

Excellent breakfast Very friendly staff Clean environment with

Nice price