La Quinta by Wyndham Lubbock West Medical Center

It was a great location around town and to get to the United Arena.

The room needed a full upgrade. The bed was sagging in the middle. The bathroom door was broken like someone kicked it in. The carpet looked like it was at least 5-7 years old. We requested 2 additional towels for the next morning. The PM concierge told us that all towels were being washed. Hard to believe a hotel that size didn't have one extra towel around. Come the morning, we still didn't have the extra towels.

Because I really called AC

When I walked in everything look nice but when I got to my room my room was dirty starting on the bed was not covering the bed frame the bedrooms old and dirty the showers were dirty he had mole and all full arrest everywhere you need to update your TV or nightstand connections with Your phone connections you guys have plenty of the all connections for the iPhones I called downstairs to see if anybody had one connection so I had to go to the store to buy one almost every other hotel I stayed at has updated things I know it’s not your fault but you could think about adding that to the rooms for convenience

handycap for my Mom

Staff was very friendly

Beds were not necessarily very comfortable

Room was clean. A/C worked very well compared to other rooms I’ve stayed in. They were incredibly kind and helpful in the front. Nice little gym to get a quick pump.

Convenient location

No complaints