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9.8 / 10 Guest Rating

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma, Mexico City, mx

Sofitel Mexico City Reforma - main view

About the Property

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and elegant decor at Sofitel Mexico City Reforma. Each room features a flat-screen TV, a private bathroom, and a comfortable seating area for your relaxation.

Dining and Leisure
Indulge in exquisite dining at the on-site restaurant or unwind with a drink at the hotel bar. Take a refreshing dip in the indoor pool or enjoy personalized service from the concierge. Stay connected with complimentary WiFi throughout the property.

Prime Location
Conveniently located just steps away from the United States Embassy and iconic landmarks such as The Angel of Independence, our hotel offers easy access to the best of Mexico City. Don't miss the chance to explore the city while staying at Sofitel Mexico City Reforma.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests under the age of 18 can only check in with a parent or official guardian Family policy: Accommodations and breakfast are free for 2 children under 6 years old sharing parents' room at our Balta restaurant, when booking a Breakfast included rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.8
Exceptional537 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the outstanding service.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality10.0
Amenities9.5
Value for Money9.5
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

U
U4162ZZgenec
Verified booking
Couples
Standard Room
Stayed in Jun 24, 2026

"Best experience in Mexico"

10.0

One of the best hotels in town. Location is the best. Staff are so friendly and welcoming. Rodrigo is such a sweet person and Pedro is so helpful. Very accommodating and friendly.

Helpful?
F
F1744ZIfernandod
Verified booking
Couples
Standard Room
Stayed in Jun 23, 2026

"Breakfast at Cityzen"

10.0

Outstanding views of the city and excellent and very friendly service. Highly recommended. We will come back next time we are in town. Kudos to Ernesto our server in today’s breakfast.

Helpful?
H
H1293SGcarlosf
Verified booking
Couples
Standard Room
Stayed in Jun 18, 2026

"Wonderful experience"

10.0

Wonderful experience. We came for the World Cup. All staff members very kind and attentive; top notch service. Carlos at the bellman post, super helpful as well. The place to stay at CDMX 👍🏻👍

Helpful?
J
johnlI7526NKHOUSTON, TEXAS
Verified booking
Couples
Standard Room
Stayed in Jun 17, 2026

"Beautiful hotel and very gracious service"

10.0

We just returned yesterday from a four night stay at the Sofitel Reforma. It was the second time we've stayed there. We've been very happy with our experiences there and will definitely return. We especially enjoyed the club lounge, Club Millésime. Tomas, Lucas, Abril and the rest of staff in the club were all very welcoming and helpful. The food in the club was consistently excellent - far better than we usually find in this sort of executive lounge. In addition, Club Millésime is on the thirty-sixth floor and the views are really spectacular. Two evenings during our stay we had dinner at the Balta restaurant in the hotel. The food there was also excellent and the service was very welcoming and attentive. The beautiful junior suite we stayed in was in immaculate condition and very spacious, but the thing that really makes this hotel special is the staff. The concierge staff and front desk staff were also all very helpful and attentive to our needs.

Helpful?
J
juanaluciac2025
Verified booking
Family
Standard Room
Stayed in Jun 17, 2026

"Great experience"

10.0

Great experience, I love the terrace and the view. I would suggest to go after 10:30 after the sun moves and it’s not in your face

Helpful?
D
dianacO9933UV
Verified booking
Friends getaway
Standard Room
Stayed in Jun 13, 2026

"cityzen"

10.0

Such a lovely atmosphere! The food was delicious and service was amazing. Our servers Carlos and Juan were so attentive and helpful.

Helpful?
C
carlosdE2227ON
Verified booking
Friends getaway
Standard Room
Stayed in Jun 13, 2026

"10/10"

10.0

Amazing service, amazing views, amazing food ! Juan y Carlos were amazing & had such good advice to give about the city.

Helpful?
A
acervantes1985DALTON, GEORGIA
Verified booking
Friends getaway
Standard Room
Stayed in Jun 12, 2026

"."

10.0

The food and service was fantastic. Ernesto was welcoming and very attentive.

Helpful?
O
oscarcO7003UA
Verified booking
Couples
Standard Room
Stayed in Jun 10, 2026

"Great view excellent service"

10.0

I had an outstanding experience at Cityzen Restaurant, thanks to Juan’s exceptional service. From the moment we arrived, Juan was welcoming, attentive, and genuinely focused on making sure we had a great dining experience.

Helpful?
C
C4384WBfelixh
Verified booking
Family
Standard Room
Stayed in Jun 9, 2026

"Elite"

10.0

Faster, very respectful and alternative.

Helpful?
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