Fairfield Inn by Marriott Las Cruces

It was easy to find. Staff were friendly and helpful.

N/A

Morning staff, Laurelye, was AMAZING. Beds were comfy! Room was clean and decent size for the three of us.

Not a property issue, although they should invest in cameras around the outside because we woke up the next morning to our vehicle ransacked. Several items stolen or damaged.

Nice hotel. Clean room. Good breakfast

Staff very friendly, room very comfortable, great place to rest up after a medical procedure.

Nothing!!!

Very clean

Very comfy beds

Stayed her one night as it has great proximity to Carlsbad Caverns National Park. The room was a standard Fairfield configuration and was clean. We noticed there was no soap provided in the room. When we called down to the front desk, they said they were out of supplies and they suggested that if we had brought our own personal shampoo, to use that as an alternative. Things did not get better when we went to breakfast. They were out of milk and creamer for coffee. Had not hot breakfast options and just a few packaged muffins, hard boiled eggs but no fruit (not even bananas or apples). The told me at checkin, since their occupancy was low, they would put us on the "quiet side". We locked out and could see train tracks. So we though maybe the highway noise was louder than the train. It was definitely not quiet as trains consistently passed by through the night. I inquired to General Manager Kelsey Swanson, but was told that "supply chain issues" were to blame, and that their hands were tied. We checked-out and headed for Carlsbad Caverns. As a Gold Elite member, there was no recognition during the stay and essentially we were told to "get over it" and due without soap inthe bathroom or any passable breakfast for the rate.