Holiday Inn Express Washington DC Silver Spring by IHG

Nothing

A man sat outside my room door all night that did not work for the hotel. And the hotel staff did nothing about it

Close to amenities

Had to pay to park and have never had to do that at any Holiday Inn Express

Great location! Staff very friendly and helpful. Very clean.

It all was top notch.

The staff is excellent.

la habitación tenía un buen tamaño para tres personas. Buen espacio de almacenamiento. Excelente variedad en el desayuno. Cerca al metro

I choose the hotel for its location and stayed for 4 days. The renovated room and experience was much improved from my previous stay. The room was clean, comfortable and had a nice size fridge and a microwave.

I did not like the far too dark elevator lighting, cheap blue string lights in the lobby or the old, clunky bar level type long table which took up far too much space in the lobby but believe continued renovations might change these things. More importantly, the abrupt removal of the buffet breakfast took place by multiple staff grabbing food from under guests as they stood at the buffet trying to plate food. This was unprofessional and rude which I witnessed each morning I stayed. At the very least, a verbal warning should have taken place letting guests know breakfast would be ending in a few minutes. But snatching food from under guests was just not ok.