GreenTree Inn Albuquerque

Clean and quiet. Comfortable bed. Good breakfast.

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Dated property but convenient location and inexpensive. Dining nearby.

They never took out our trash and I did ask the front desk for everyday service and I was told we do not service stay over until they leave. I was there for four days and they never took out my trash and didn’t give me clean linens the entire time I was there. They never put toilet paper back. So when I can in at 10:30 at night the called the front desk to bring me a roll she said YOU have to come down and get it yourself!! This didn’t go well with me at all.

We enjoyed the comfort and security of our stay. Breakfast was delicious and more than enough to get out day started.

Front desk staff was very friendly and helpful at check-in. Overall, just an average place to stay when traveling through Albuquerque, arriving late and leaving early. Price was my main consideration when searching for a place to stay overnight. I was glad there was breakfast included but we needed to leave by 7:15am and the food wasn't all ready, one guy was still trying to get it all done so we had to go on without eating. The bed was comfortable enough, and cleanliness was sufficient.

was told the pool was open over the phone but during arrival the pool was closed and it was late to cancel

We arrived late at night after driving through wintery weather. We needed a place tk sleep and rest after an almost 9 hour drive. I was grateful we had the room but after waking up and noticing the state the room was in, we decided to find another hotel. Bathroom had visible mold, room had a smell of mold, wet carpet and smoke. My daughter has terrible allergies so we had to get out. I appreciate that hotel only charged us for 1 night instead of the 2 we had reserved a month early! The area is very sketchy but still think the room is worse.

Staff was friendly and the place was clean. It was nice & quiet.

NOT PET FRIENDLY! Approximately 78% of Americans travel with their pet. That's a big number. Evidently, Green Tree never got that memo. Their idea of “pet friendly” is charging $25 for each of your pets per night. When I looked at their website before reserving a room , it stated that the cost would be $10 a pet. Although I don't particularly like pet fees , I thought that was a reasonable amount. Upon approaching the checkout desk there was a large sign high-lighted in yellow proclaiming the $25 charge. I explained to the young desk clerk named Joshua that the website stated the $10 charge. He was quite friendly and said he would ask his manager. After a few minutes, he stated that his manager decided that we need to pay the $25 instead of the $10. I asked to speak to the manager. A women named Monica finally came out to the desk after waiting 15 minutes for her arrival. She appeared glum, irritated and not very customer friendly. I calmly explained again the discrepancy in their stated pet fees. I even showed her the website where it clearly stated the $10 charge. She was unconvinced and undeterred. “They should have updated their website” was her only explanation. She showed me the contract where the $25 charge was located. Of course , it was hidden under paragraphs of fine print. Be aware that Green Tree also charges a $250 deposit for booking their rooms. Conceivable , even if they didn't charge a pet fee, they would certainly get their compensation from this outrageous deposit requirement. The motel was overall satisfactory, but somehow it amazes me how management can leave a negative impression. Pet lovers, find another motel who understands what “pet friendly” means.