The Thompson Hotel

So much to keep the kids occupied. Nice clean rooms. Amazing, friendly staff.

Sad the hot tub wasnt working but understand

Superb room. Good parking.

Hot tub out of order. Swimming pool quite cold. Noise from trains. Lots of homeless people near the hotel.

Free parking. Room is huge. Bed is comfortable.

Toilet is a bit small

Downtown Lots of homeless people

Overpriced

It proximity to the downtown area.

The hotel is very dated. It fails miserably to meet the image it attempts to advertise. First, the room assigned to us and our small dog was room #231. The room had a beautiful view of the HVAC system located on the 2nd level of the hotel. Pigeons would bath themselves in the HVAC unit’s pool of discharged water. In fact, on one occasion, a pigeon attempted to enter our room as I had left the window partially open. The boiler room would have been a better accommodation. My thoughts are the hotel advertises its pet friendly but it’s a cash grab for them. $46 for the pet friendly services found in this room (birds included). The hotel attempts in every which way to profit from the amenities on its property including the arcade found in the Embers pub house and there’s more pinball wizardry next to the swimming pool area. The hot tub has been out of commission for awhile as a barrier is permanently fixed in front of the tub. Max water level is a little over 4 feet to ensure no one drowns in the pool. This hotel was not full but it is obvious that the pet-friendly room is room #231 with the pigeons and view of the HVAC system humming outside your room’s window.

1600 dollar bill for 3 days small room 1 bed small bathroom but no choice town was booked up

The room itself was great, very comfortable and clean. Close to several good places to eat, and short walk to main strip of shopping. The staff were lovely. There is a pool table which was a fun add.

Position of hotel not ideal for our family, overlooking a carpark, and train and bus station.

Staff were friendly, decor was okay

Parking was scary and crowded. The under cover parking area smelled like urine. The lot behind the hotel was full of oversized trucks that made it difficult for regular sized vehicles to pass. It didn’t feel safe or well lit as a single woman travelling alone. I paid a very high rate to stay here over a busy tournament long weekend and felt like I had been taken advantage of.