Baymont by Wyndham Troy

I traveled to Troy, Alabama to escape approaching hurricane impact. The hotel was presented as non-smoking rooms with a breakfast. My room wreaked of cigarette smoke (I mentioned to hotel staff and was told folks should not smoke in rooms but they do. I sprayed my room with cologne and stayed in room). The free breakfast may as well not have been offered: juice machines did not work, no hot water for oatmeal/etcetera and pancake batter mixer was useless. I walked to a local fast food restaurant both mornings of my stay for my breakfast. I was overall dissatisfied with facilities & would never stay there again. Oh yes, I had to tighten the loose commode seat or it and I would have fallen to the floor. I would have left but would have been charged for one of my two nights anyway since I booked online. Staff were friendly but everything else was very shabby in my experience for a typical Wyndham hotel.

I was driving a uhaul with a car in tow. Without even asking, the night clerk put me on a first floor room at the back of the hotel, right next to the truck parking- awesome customer service!

bad smell in room not clean properly

Some personal and this location are polite and some are not

The staff was nice

You would be better off to go to Academy and buy a tent and deal with the heat and mosquitoes than stay at this place. Super joke

Entire property smelled like an ashtray

It’s always a bad sign when you have to swat a roach off your leg. Room was infested.

The place was not clean, pool was concreted in. Drug dealer in room next door, we felt very unsafe & moved to a different hotel. The desk person, Chase was nice & very accommodating.

This had an odor of stale smoke and was stained with burn holes in the sheets on the bed.