Sonesta Select Atlanta Norcross

I enjoy my stay it was fun

Seems nice from the initial walk in but the rooms left a lot to be desired. Had to switch rooms because the first one was so dirty, second room was definitely better but not great. Good enough for the price, but definitely not what it seems like it would be based on the lobby and website. Could use better house cleaners and it would’ve been much more highly received.

Not maintained well at all. Walls, ceiling, floors, furniture, etc. very tacky dirty and shabby everything. Amenities missing from rooms. Had to change rooms three times to get a decent room. The only things I can say good about our experience was front desk experience was good. Bed was comfortable and the noise level was acceptable. That’s about it. The room was rated at a 7+. It was about a 5 or 6 at best. Pictures on the site were deceiving.

No elevators, my room has trash behind the dresser, bathroom smells and has blood or 💩 on the wall, door lock broken, not one smile from staff when we arrived. Overpass entry to hotel ceding has big hole. Ceding in bathroom dirty and paint chipping.

The hotel was very dirty and our room was dirty as well. Heavy stains in the carpet was an eye sore and the room smelled like urine. We were given another room and that room was no better. The sink and the shower would not drain and our 2nd room for our teenagers had a blood stain in the carpet obviously from the previous customers. This was the worst hotel I have ever been to

It was actually a decent hotel. No elevators and only two floors; once I navigated a little, I was able to find it. The room was nice, but we were there three days and didn’t get any cleaning services. They said they had new workers, but SO! The sweet spot? The Pool area was fun. Good price for what we paid for and nice rooms.

I liked that it was spacious and quiet. I didn't like they had no breakfast bar like the website said and the pool was closed. I picked it for the pool.

I would not recommend this hotel. I was moved to three different rooms before ultimately deciding to leave. The first room had a broken lock and a strong, unpleasant odor in both the hallway and the room itself. In the second room, I discovered a piece of a condom wrapper, hair, and Tums near the headboard. The third room had crumbs on the desk, stains and burn marks on the couch, and a shower that wouldn’t drain. Overall, the cleanliness and maintenance were unacceptable.

Could have been better the cleanliness of the hotel was not the best. We stayed at a sonesta in Atlanta before not this one and well needless to say they took a lot of care of it outside and in. Trash everywhere outside and smelled like dog urine near me he back door.

The price is reasonable considering the amenities, but unfortunately, that’s where the positives end. The carpet was noticeably dirty — not a huge deal for one night, but still disappointing. What truly ruined the experience was the lack of basic courtesy from the staff. The room phone didn’t even work, so we went out of our way to call from our cell phone to request a late checkout — they acknowledged it, but then we were still disturbed by repeated knocks at the door. If a hotel can’t respect a simple request or maintain basic cleanliness, what does that say about the rest of their standards? I won’t be staying here again, and I hope management takes this as a wake-up call.