Home2 Suites by Hilton DFW Airport South Irving

The property was clean. Could be updated but other then that it was adequate for what it was for. The room was clean and neat. It was a little paint peeling in the shower ceiling but years of hot water will do that to paint.The staff was very nice and helpful in answering questions. The stay. Was great until the last night. My wife and I used the pool with our daughter. And my wife went down the stairs of the pool and as she stepped to the second step, the handrail shifted to the left causing her knee to pop from the quick movement of trying not to fall. That rail should’ve been stable. But it wasn’t.. we went to the front desk, a couple hours before checkout to tell them the situation and got the property manager’s number. Later on the day, we got a call stating that they were sorry and that was going to be repaired as soon as possible. Plus I would be receiving money back from one of the two nights I stayed. Haven’t received that. Or any indication that will be happening.

Very quiet

No housekeeping

Loved the stay, great room, met requests, friendly staff everyday, great breakfast. Wonderful stay.

I enjoyed the whole hotel. The staff was phenomenal. I didn't eat the breakfast but I had a good time. It was peace and quiet.I had no problems.The staff was excellent.That's all I could say

I can't give no bad complaint because there wasn't nothing that I did not like.

Very nice hotel, have stayed several times and will again.

Already spoke with agent

Staff was friendly and hotel was clean.

Clean, good shower, spacious, parking, good restaurant next door.