Hampton Inn Pensacola Beach

Near the beach and downtown

Room Phone is not working and did not address it. When we arrived the trash binstill full of trash. Conditioner bottle is empty.

Location

Price

The Hotel is located on the beach which is great. The bathroom shower is strong. The rooms were really big. The beds were comfy. There's a variety of breakfast foods.

We booked 2 rooms for a family of 5. We couldn't get connecting rooms but the they were just a room away. Not terrible. The very first day we noticed the toilet was backing up. The wait for someone was taking too long. My husband asked for a plunger, and plunged the toilet himself. No more toilet problems after that, thank God. The second room had a Very strong MUSTY/MOLDY smell. We noticed the difference in the air of both rooms. It was not pleasant. Must pay $15/ day to park your car.🤨 Housekeeping is done EVERY OTHER DAY. NOT GOOD. For this VERY EXPENSIVE stay, Housekeeping should have come in DAILY! I'm on vacation, I don't feel like making my own bed in a hotel daily. We kept running out of dry towels and piling wet ones on the sink. My husband kept going to the front desk daily for towels, or if he ran into Housekeeping in the corridor he'd ask for towels or toilet paper. The garbage was backing up. I asked a girl from Housekeeping about cleaning the room, She said "Well what do you want?" I told her we have a few garbage bags, and lots of wet towels. She said "Oh, just put them outside the door in the hallway. "🤨 Sure enough later I saw lots of towels and garbage piled outside people's doors along the corridor. NOTE TO MANAGEMENT it's VERY TACKY. Doesn't give a good appearance. Furthermore, the rug in the corridor is so filthy you could see the difference along the edges. The laundry room has 2 outdated washers and 2 dryers. Barely any water in the washer and 1 dryer has only cold air. FINALLY, on our last day, my daughter dropped something on the floor by a table in her room, and as she was picking it up, she saw a dead roach, Really?!!! It was so GROSS!!! I don't mind animals, but there were a lot of dogs in this hotel. Overall, I wouldn't stay here again.

Right off the beach

Outdated. Needs to be refurbished.

The room was clean and comfortable.

We had to wait 2 1/2hours past checkin time because the room wasn't ready. Tried to get a drink while we waited but the bartender was on break for over an hour. There were dogs of all sizes everywhere. Some people had two or three. The Shrimp Boat is usually good food and good value but it was awful. The handicapped parking was turned into charging stations. They were much closer to the door than the handicapped spaces. We will not go back.

Location and availability

No privacy on the first floor rooms. You could hear everything.