Days Inn by Wyndham Rapid City

Price was reasonable

Room was dirty. Food was left in fridge. Never any towels and when we asked for clean towels or pool towels they had none and was very rude about it. Breakfast was horrible too. Had to ask several times for things like more milk etc

Excellent place to stay. Atmosphere is outta site..staff is exceptionally attentive to detail. Rooms are super clean..beds and pillows are comfortable. The manager Sam is super nice and helpful. I'll definitely be coming back for another comfortable stay:)

My TV didn't work in 222 so they moved me to 229 And the room was very dirty and the door was already open caus the latch had it open, I walked in and there was trash and dirty towels.. So I went back down to the front desk to let the manager know , and she moved me to room 133 and that room was dirty as well the beds weren't made, dirt and tiny bits of trash still on the floor and the TV only had one channel, also there was 2 towels and they were both wet and dirty . I took pictures and sent them to the night manager Jenna was very polite and nice. The next day I told the guy at the front desk and he seemed a bit rude . I called and he sounded rude over the phone maybe I was just hearing him that way caus of my complaint but I left my name and number and he said Samantha will call and she never did that was very unprofessional . So please I would like my money back to my card I am a hard worker and I wanted to swim and there was a dirty bathroom in the pool area it was not useable

The guy who we looked at the front desk and how he didn't get the manager to call me with my complaint

Jenna was very helpful

Nothing

Service was awesome (Jenna)

Nothing

Room was clean

Breakfast lacking. Needs updating, heat, cool was not working, curtains had holes, towels had stains

What I didn't like is that you couldn't cancel the room through that booking agent never do that again