Baymont by Wyndham Golden/Red Rocks

Clean, central to our needs, breakfast was good, quiet stay

Nothing

The place was dirty, no breakfast, poor management, homeless encampment using Wi-Fi.

The location and the TV

Stayed 5 days only had room cleaned once, even though I asked them to clean the room 3 times, The bed should have been retied ages ago, could tell where everyone had slept before, staff kept arguing with me about cleaning the room, said I never asked them to clean it, they are liars!!!, breakfast was OK but they ran out of bagels before 7am!!!

Breakfast Burrito beans and chili for breakfast was not A hit but all the other food was. Odd breakfast choice for us. Convenience of getting off interstate from one direction was not easy. Room keys had to keep being redone.

Location

Bed was not comfortable.

Terrible customer service never have I ever had to pay for a room I didn’t stay in yet, just to be able to get the room everyplace I have ever stayed you paid at check out

The customer service from the front desk and Managment was terrible people don’t always stay at a hotel for fun it could be because of a family emergency or an unexpected trip that already has stress and now the terrible customer service only adds more unnecessary stress and frustration

Dated, staff not friendly, free breakfast was limited and well picked over at 8am, coffee empty, disappointed. Rooms are very dated

Everything

Breakfast had limited cereal options. No oatmeal. Hot water wasn’t hot, just lukewarm

Hallway on our floor dirty. Looked like it hadn’t been vacuumed in awhile. No charging stations for EVs No mention that facility had no elevator

Staff was nice and friendly and breakfast was good.

A little outdated but didn't bother me