Homewood Suites by Hilton Columbus-Hilliard

The room was wonderful and clean The breakfast was great.

The only negative, there were some Dogs Barking early in the morning.

We booked a non smoking room for me and my kids. When we go back home from dinner our entire room smelled like marijuana. I called the front desk to let them know and he immediately changed our room

The marijuana smell

Waited 2 hours for room to be ready

I mistakenly made a same-day reservation for this property. I called the hotel to explain the error, cancelled the reservation within 5 minutes of making the reservation, and was told I would not be charged. I was charged anyway in the amount of $111.52 for the cancelled reservation. The manager, Latasha Lawson, was rude and condescending in her email response and has refused to reverse the charge. Hilton Honors guest services were unsuccessful in resolving the matter with the hotel, as the manager has refused to reverse the charge. We did stay in this hotel for the two nights following the night in dispute and we were unimpressed. The hotel decor is dated, the furnishings are well-worn, and the breakfast offered was terrible both mornings. I would not recommend staying at this property. There are several other properties that are comparably priced in the area. The hotels just up the road in Dublin, specifically the Marriott properties, are much newer and provide better amenities.

The gentleman who checked me in was very professional

I didn’t like that they mopped the walkway during check out I slid and pulled a muscle in my back

Barbara ? at the front desk was so friendly and immediately made me feel welcomed. Happy hour was a bonus for me! I had no idea that Homewood suites put on such a spread for happy hour! Lemon bars were to die for!! I am a Hilton Diamond member and I think this is my first time at a Homewood. I am going to make them my first pick moving forward.

A little dated