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9 / 10 Guest Rating

Best Western Hilliard Inn & Suites

3831 Park Mill Run Dr , Hilliard, us

Best Western Hilliard Inn & Suites - main view

About the Property

Convenient Location and Indoor Pool
Hilliard Suites, located near Interstate 270 and Interstate 70, offers a convenient stay with an indoor pool for relaxation after a busy day of travel or exploration.

Comfortable Rooms with Modern Amenities
Each room at Hilliard Suites is equipped with essential amenities like a microwave, refrigerator, and ironing facilities. The presence of USB outlets and complimentary toiletries enhances the comfort and convenience of your stay.

Complimentary Breakfast and Nearby Attractions
Start your day with a complimentary hot breakfast including a variety of options. Additionally, guests can explore nearby attractions like the Hollywood Casino Columbus, Columbus Zoo, and Port Columbus International Airport for a memorable stay.

Book your stay at Hilliard Suites now for a delightful and convenient experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
1/4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen BedsLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LED television with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Visual fire alarmNon-Smoking

Sleeps 6
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

Suite - 2 Queen Beds, Nonsmoking, Sofabed

Non-refundable
Breakfast Included
20% OFF$130.95

$104.76

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
1/4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LED television with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Visual fire alarmNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

Accessibility - Suite King Bed, Bathtub, Sofabed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$130.95

$104.76

Includes taxes & fees
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 1
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 2
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 3
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 4
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 5
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 6
1/6

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 King Bed336 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LED television with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Visual fire alarmNon-Smoking

31 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

Suite - 1 King Bed, Nonsmoking, Sofabed

Non-refundable
Breakfast Included
20% OFF$130.95

$104.76

Includes taxes & fees

Guest Reviews

9
Exceptional728 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the cleanliness.

Categories

Cleanliness8.9
Service9.4
Location8.9
Room Quality8.3
Amenities8.9
Value for Money9.3
Food and Beverage8.9
Overall Experience9.4

Select topics to read reviews

Y
YOSHITAKAjpJP
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"Good"

6.0
Helpful?
S
SenftusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Smile"

8.0

Clean, updated, breakfast, location

Mattress was firm

Helpful?
B
BillieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"The worst experience"

1.0

Nothing

The man the checked us in was very rud. He didn't want to listen to me nor the lady from booking. The pool was really dirty. The breakfast area was packed you could barley move, most of the food was gone.The room was a decent size and nice besides the beds were very uncomfortable.

Helpful?
J
JacobusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0
Helpful?
S
SarausUS
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0

Conveniently located and safe atmosphere.

N/a

Helpful?
S
SusanusUS
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Very comfortable with Roel changes daily."

8.0

Location was excellent as it is close to major highway. Room was large and comfortable. We were amazed because we got fresh towels and garbage emptied during 2 night stay.

Nothing.

Helpful?
C
CandaceusUS
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Very satisfied with the stay will book again in the future."

8.0

Staff was very friendly and helpful. Location was great. Continental breakfast was great as well.

Rooms seemed a little run down.

Helpful?
P
PrattusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0
Helpful?
A
AnnusUS
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"hotel was acceptable. I prefer a softer bed and pillows.good location"

7.0

Breakfast was ok.not bad, not great . Basically ,what is usual for a serve yourself breakfast .

Maybe fresh fruit . Blueberries were a nice touch however.

Helpful?
J
JuliausUS
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Good"

5.0

Took an hour after check in time to get checked in properly due to system error of communication between booking and their system it was showing I didn’t pay and was nearly double charged

Helpful?
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