Comfort Inn & Suites Moss Point Pascagoula

Run down. It needs immediate renovations

Great property.

Nothing

Everything

Friendly staff. Nice breakfast.

My check-in was fine, after midnight someone tried to get in my room put my robe on, went to the door slammed it shot made sure it was locked and told the guy to go away. He had the wrong room. He wanted to know my name I said you don’t need to know my name what’s your name and he didn’t tell me I told him I was calling the front desk. The phone in the room did not work so I used my cell phone called the desk. The guy at the door had left. I believe it was the same man that answered the phone at the desk an employee he wanted to know how I got in the room. I explained I had checked in at 3 o’clock and he said he checked you in. I said I’m sorry a lady I don’t know. Check your schedule. He said he would check stuff and call me back an hour later. I was back to sleep. He had not called back 6 AM. The phone doesn’t work rang like a wake up. Call no one on the other end so I got up, got dressed, headed downstairs with my phone and my key card. I walked to the desk the gentleman that I believe started the whole thing was at the desk. I looked at him and I said are you the one that was trying to get in my room he goes your room was canceled and your credit card declined. We don’t have numbers that you were supposed to check in at this time. I pulled my info up from my hotel.com app and the lady did have trouble reading my address and my ZIP Code off the drivers license. So I told him I would be back. I went up to my room to get my license and card. To much

outdated and dirty shower

It's location was convenient and the staff were very friendly.

The customer service was good.

There was a smell in the room and on the third floor. Like an old musty smell. Made it hard to sleep. I sprayed things in the room but the smell kept returning. The carpets could use some shampooing as they are rather dirty too.