Hotel Garden House

So so.

The staff is the real problem here. On the check-out date, the staff was an old guy who did not speak English. That's okay but he didn't try to communicate with me in the good manner. I was asking for the place to store my luggage, and he misled me for the additional expense unless I put it in the middle of the hall. Furthermore, he made a phone call to me at 10:58 AM to make sure that I will check out by 11 AM. Why was he this urgent ? This is totally rude and not courteous. Please consider the training for this person.

The room was quite clean and the location convenient.

I was a bit disappointed on check-out day. I was leaving for the airport at 2:30. I was not given a late check-out option; however, I was provided with the option of leaving my bag in the lobby while I went for breakfast. When I came back to collect my bag, the person at the front desk seemed annoyed I asked to sit on the patio for about 20 minutes.

The room was spacious and clean. Heating facility worked well. The staff are nice and very helpful. Hotel location is quite near to the Metro station.

No lifts. But the staff helped carry by baggage. Thanks.