Hideaway Santa Barbara, A Kirkwood Collection Property

It was my boyfriend s bday we wanted to have a romantic room with upgraded fireplace. We checked in at 3pm. Happy our room was cozy. We turned on the fireplace which was a remote control operated and it didn’t work. Went to the front desk asking a young man how to work it. Was unsuccessful so ran back down to ask if someone could come take a look. While waiting turned on the TV. It came on then froze after a minute. After an hour the front desk young man came up He couldn’t fix it we also told him about the TV then asked if there was another room available he said he would check and also contact his manager for the fireplace then left. We had made reservations for dinner at 6:00.It’s now 5pm still no help from reception so I called Hotel.com at least 10 times each time after answering all its questions asked and waiting to speak with a customer service it came back saying sorry we re unable to help please call back again. It’s now 5:45 had to rebook dinner reservations then went down to see why it’s we re not being helped.The young man replied oh I was waiting for my manager to response she can give a 10% discount. We gave our phone numbers to be contacted by the manager since the young man was very slow and seems to have a handicapped. The manager never called us back.

Very nice place with great service. It felt very homey. It does get a little loud, the room my husband and I were in was downstairs. The following day, someone was in the room above us and it was LOUD. We could hear running and so many thuds above us. Honestly, other than that it was still a great place to stay. William was great and very helpful.

Cozy space with wonderful staff, I enjoyed the breakfast and dining area. My room had a king bed, but instead of king pillows, there were multiple small ones that were uncomfortable. There was trash under my bed that wasn't picked up, and a lot of the windows hadn't been cleaned - spider webs formed in the corners, and a lot of dust glare from the outside. The room also didn't have a dresser to put clothes away.

Nice agreed but exposed to the street traffic and view

A very attractive property a few streets back from the seafront. We had a lovely room but up a number of stairs! The reward was a little balcony! Great breakfast although the chef was also the receptionist and was clearly very busy wearing both hats.

Cute charming hotel, easy walk to the beach, wineries, and lots of great restaurants. The concierge gave some great recommendations and we were able to have a wonderful weekend without having to move the car once! We enjoyed the morning breakfast as well. The room was very cozy and comfortable though but it felt like the cleaning staff had rushed getting it ready, so there were some details that could’ve been more tidy and finished before we checked in. That said, we enjoyed our stay and had a very nice time.

Breakfast was amazing chef-made

Not quite a “hideaway” This is a cute boutique hotel. It was clean and nicely furnished. The receptionist was lovely and helpful and made a delicious, healthy breakfast. However our room was SO LOUD. The traffic sounds weren’t just a consistent highway sound- they were stop and go and made it impossible to tune out. There is also a train track nearby. From the reviews it looks like some rooms are quiet so be sure to get those rooms. If you’re unlucky enough to get the front room I would encourage you to look elsewhere as you will get no sleep and likely spend the night feeling frustrated and upset.

Cute B&B

Nice little place and we loved having a balcony to open up the door to allow the fresh air in.