Holiday Inn Express Painted Post by IHG

Was a great stay for the weekend. Very clean hotel in and out. Staff was very helpful and friendly. Hotel has a lot to offer outside with picnic tables and cornhole. Not what we expected was a pleasant surprise with our children.

This property processed an unauthorized second charge on my credit card for a stay fully prepaid via Chase Travel. When I discovered this and contacted the hotel, my requests were repeatedly ignored until I escalated the issue to IHG Corporate. Only then did the General Manager immediately provide written confirmation that a refund would be issued. However, after waiting 10 business days with no credit processed, I requested a verifiable transaction reference number. Instead of a legitimate refund receipt, the manager sent a copy of my original $0 checkout folio, falsely presenting it as proof of a reversal. Furthermore, when I submitted a corporate survey regarding this billing issue, IHG corporate informed me they would not publish my feedback. Due to this severe lack of financial integrity and the brand's censorship of legitimate complaints, I am highly dissatisfied and cannot recommend this hotel.

Easy to fi d off highway.

The road to motel is in terrible disrepair.It caused a tire issue for our trip. Was not happy!

i liked having a couch in the room

i would prefer to have streaming services like Netflix or HBO/Max on demand, instead of cable

Delana expertly handled an irrational and rude guest who continually interrupted my check in and refused to wait for us to finish.

Need entrance sign at main road.