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7.4 / 10 Guest Rating

Llanogrande Airport by Bernalo Hotels

Rionegro, Rionegro, Medellin, 54048, Rionegro, CO

Llanogrande Airport by Bernalo Hotels - main view

About the Property

Dining Options
Enjoy a satisfying meal at the restaurant, with a complimentary full breakfast served daily.

Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Room Features
Make yourself at home in one of the 8 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Free breakfast
Smoke-free property
Free self parking
Free full breakfast

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good23 verified reviews
AI Summary

Guests highly rate the excellent staff and frequently praise the ac offering (though not in rooms).

Categories

Cleanliness6.6
Service8.6
Location8.6
Room Quality6.6
Amenities7.1
Value for Money6.6
Food and Beverage7.5
Overall Experience7.5

Select topics to read reviews

K
Kenneth
Verified booking
Standard Room
Stayed in May 12, 2022

"Do Not Stay Here"

2.0

DO NOT stay here! The listing for this property is very misleading. First off, when we arrived, we were told that we did not have a reservation. The front desk guy was anything but pleasant or accommodating. He asked to see the reservation and what I had paid for the night. He even asked me to show him my bank account! (At this point, I felt as if I was being scammed.) He did not believe me even after showing him the two emails. He did not offer to help find the reservation. My finace and I had to take it upon ourselves to make phone calls to get the situation rectified. We eventually got a room. This place is NOT close to the airport. This place does NOT offer shuttle service AT ALL. We had to take an expensive Uber ride to the airport. The "free" toiletries are soap dispensers on the wall, including in the shower. Nothing else. The room was VERY small. The facility was clean but it varied from being "modern" to outdated. The beds were moderately comfortable. The shower head was meh. Strong pressure but the shower head was not the best. I honestly would not stay there again. This is the first time that I have ever had any issues with hotels.com and a stay.

Helpful?
D
Daniel
Verified booking
partner
Standard Room
Stayed in Apr 20, 2022

"Exceptional"

10.0

Beautiful place, very well maintained, superlative staff!!

Helpful?
N
Nestor
Verified booking
family
Standard Room
Stayed in Apr 20, 2022

"Good"

4.0

The staff was not helpful in finding things to do. No room service. Breakfast was terrible. No parking at the hotel. Had to park on the street which is not very safe. Bathroom sink was cracked and we reported it and they said be that because it was not leaking that they wouldn’t do anything. Shower wouldn’t drain. Waited like 5 hours for clean towels. The keys to the room would not work and kept going back to the front desk to get them reactivated. Pool was a tarp in it which is gross instead of tiles.

Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Apr 5, 2022

"Decent stopover hotel "

8.0

Thre is no shuttle. Small simple and clean. 30k ride to and from airport Friendly staff good breakfast

Helpful?
P
Publio
Verified booking
Standard Room
Stayed in Jan 28, 2022

"Good"

2.0

When I arrived at the hotel at midnight I had no reservation, therefore at that time I had to look for a new expensive option to expend the night

Helpful?
M
martha
Verified booking
Standard Room
Stayed in Dec 20, 2021

"Hotel Llanogrande airport. "

10.0

The staff were great. It is the most affordable option near the airport and the breakfast was quite good! The mall and Carulla are just a block or two away and there are many very good restaurant options nearby. For the price it is an excellent value.

Helpful?
H
HENRY
Verified booking
Standard Room
Stayed in Nov 23, 2021

"Good"

6.0

mmmmmmm

Helpful?
C
Cecilia
Verified booking
family
Standard Room
Stayed in Sep 10, 2021

"Exceptional"

10.0

everything was very likeable. the only thing is that passengers should be told there is no elevator since it is a long walk to the third floor.

Helpful?
R
Rowan
Verified booking
Standard Room
Stayed in Sep 6, 2021

"Good"

2.0

This place is worse than a roach motel not fit for humans

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 14, 2021

"Excellent"

8.0

The hotel is conveniently located in a shopping center, not far from the airport. There are plenty of shopping and dining options. The room was small and did not have AC.

Helpful?