Hotel Casa Blanca

The room I booked had a refrigerator that did not cool bread enough to prevent mold. The cook top had no controls and quickly was dangerously hot. It needs an induction cooktop, 49.00 on Amazon. The two women who cleaned my room did an excellent job. The breakfast was sparse and was not a true continental.

The American manager increased my bill by 100-150.00 for reasons neither I nor Booking.com could figure out. He responded often in Spanish which I don't understand. He did not seem to recognize or honor my Booking.com reservation which was in CDN and US dollars, and not in pesos. I was surpised that Booking.com could not intervene, although some help was provided. I have been a Booking.com customer since 2000 and this is the first time they failed to make a hotel owner honor the contract as originally reserved.

ha atencion de su personal

Todo estuvo muy bien.

The location was great and the staff were too. Kudos to all, especially Andrea, Brenda, and Jesus.

Some of the other guests were loud, slammed doors, called each other names.

Room comfy and clean, staff great, quiet, quaint

Expensive, breakfast not great

Exactly what wanted. Hardboiled eggs. Fruit. Bread. Juice. I was very satisfied. Good coffee. The staff was wonderful. Exceeded my expectations.

Great location, friendly staff,

La cama, con un colchón de lo más confortable. El desayuno, inigualable.

La simpatía del personal

Cama muy incómoda. Ruidoso. Apariencia de suciedad. Para nada corresponden las estrellas