TownePlace Suites by Marriott El Paso East/I-10

Good location and very clean

Everything

Nothing

The property is in a very convenient location far away from the traffic of the city but yet convenience to the freeway

Everything was good nothing bad to report

Location Nice breakfast Customer service

I had already paid Booking.com. then charged again at the facility. Still waiting on refund.

Breakfast was minimal

We stayed here for four nights - never again. Half a block from an outdoor concert venue (which is not explained in the hotel details) - forget about sleeping and be ready for concert goers to be collecting outside at all hours. Elevators sound like they are coming apart. Woefully under staffed housekeeping - could not change the soiled sheets we found at check in for eight hours - when we returned to our room and discovered nothing had been done I reached out to hotel management who finally sent an overworked housekeeping person up to clean the room after I complained. A bag of trash remained outside the elevators on the fourth floor for three days. The elevators themselves had not been cleaned - evidenced by the spent tissues that were left on the floor for days. Goofy street access is through a narrow vertical driveway that appears to be serving a bank near the property - which has blocked a second access to the hotel with a temporary chain link fence - really stupid. Breakfast is a typical representation of powdered eggs and stale baked goods, waffle iron etc. and watery coffee. The staff in general is friendly and accommodating - but they have a difficult time making up for the overall tone of the hotel. Sorry Marriott, this place is more like a motel 6.