Quality Inn Black Mountain-Asheville East

It’s a nice area easy to get to and close to restaurants. The hotel is older so if everything new is important to you I would pass. It was clean but didn’t give 4 stars because of things like the fitted sheets didn’t fit the bed and could see the mattress, the bottom sheet had piling so bad it bothered me I wore socks to bed. Someone had sprayed something on the wall and picture next to bed and it hadn’t been cleaned off. ( I am guessing a coke) It didn’t feel dirty just needed more attention to detail.

We were unable to connect to wifi. Staff were unable to help and we had to wait in our room for a call from tech support. This wasted our time and when they finally called they were unable to resolve the problem. By then most stores were closed. We asked to speak to a manager and were told that would take 3 days.(Monday). We have been staying at various hotels for 2 weeks on our vacation and this was the first time the advertiaed free wifi was not working. Very disappointing.

Very clean hotel. Ms Barb at the front desk was courteous, professional, and genuinely friendly. Comfortable. Wifi was wonky. Be aware there are no elevators and the bathroom was really small. All in all, would definitely recommend.

I stay at this property at least one time a year am I only Complaint is there’s a lot of maintenance issues that need to be taken care of. One of the issues with paint was peeling from the ceiling. Another issue was the tub water did not drain I get and the Wi-Fi didn’t work properly. we weren’t able to use the Wi-Fi the whole time because of an issue

Free Breakfast but 8:00Am No milk and Bagel but no real butter or no cream cheese, ,asked for Manager but no one to listen

We stayed here for a night as part of a road trip, plenty of food options close by and a supermarket directly across the road. I chose it thinking I'd get a nice view of the mountains but arrived a little too late and ended up with a room at the back which was quite dark. Never mind! Room was clean and had everything we needed. Breakfast wasn't great, just ok, waffles were the only decent fresh item and I don't eat them, kids were happy though! Around 15mins to Asheville which is a cute place with tons of restaurants.

Staff was friendly. The room was spotless! No signs of bugs or anything, trust me i check the mattress and everything every time we stay at a Hotel lol. Water pressure and hot water were great! Definitely will stay there again!

Clean room and comfortable beds. Thumbs up!

It’s cool.

This property was comfortable, convenient and I appreciated the ease of having breakfast on site. Nothing fancy but the coffee was good. My only complaint was that the wifi was slow, and streaming movies or extensive internet searching was not feasible. The staff member that greeted me, a lovely older woman, was kind and welcoming. Asheville was near by, and there were a lot of eating options in the quaint and safe surrounds of Black Mountain. I would happily stay again.