Cottonwood Suites Savannah Hotel & Conference Center

Good

The Good - The hotel is close enough to everything in downtown Savannah without being in the traffic. It is easy to find and right off I-95. The price was very reasonable and the front desk staff were very polite when we checked in and out. The Bad - The hotel looks nicer in the photos than it actually is. The carpet throughout is old, stained with bleach and needs to be replaced with LVP, the halls reeked of weed, the bath tubs are old and dinged up, and the housekeeping crew missed trash left behind by the previous guests. Access to the 2nd floor rooms is only through doors on the exterior, we were told there were no elevators.

Checked in on a Friday around 3pm got to the room and TV didnt work called about it they said someone who come look at it. So we leave come back bout 5 hrs later and still TV doesnt work. Took them about 45mins to come and still didnt fix the problem. Checked out Sunday and still no TV when we left. Phone & some of the lights didn't work in the room.

Cleanliness was not the best.

The TV only had 5 stations and the rooms were not that clean, the staff at the front desk was awesome he was really nice and the pool view was beautiful but I wouldn’t go back there unless I really really had to. Thanks

We decided to get away for the weekend to Savannah and wanted to stay someplace reasonable and within distance of downtown Savannah, which was located just right. However, there were a few discrepancies, such as the bathroom sink leaking under the plumbing. The bathtub has several rust stains and the bathroom door would not close properly without force. Often when I stay at a facility with issues, I tend to take pictures, but didn't feel like it on this trip.

We were only staying a few hours. The man who checked me in was very rude. The room and property didn’t look like the photos at all. It was dirty and broken doors and cracked walls all over. Then our comforter had blood on it in several spots and there were dead flies on the top of the bed. When we called for new sheets and blankets he brought us a fitted sheet. Then we checked the other bed and it was all covered in brown stains. I contacted hotels.com and the only resolution was to checkout which for us wasn’t an option since it was 2am and our kids had fallen asleep. No one was helpful. We left feeling dirty and annoyed.

Tub was nasty the man was rude they gave my room away with the balcony didn't lower my price

This hotel has great pctures, but is not what it shows. Our room was not clean - stained tub, hair on the floor, torn bath mat, unclean mirrors - quart jars with plastic spoons for jelly and only bread and what appeared to be dinner rolls, some cereal, and maybe a waffle maker (unsure if it worked). Property appeared to be habited by a number of long-term "residents".

A go to for business purposes