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7 / 10 Guest Rating

Quality Inn Merchants Drive

117 Cedar Lane, Knoxville, us

Quality Inn Merchants Drive - main view

About the Property

Convenient Location
Located just off Interstate 75 and a short 5-mile drive from downtown Knoxville, Quality Inn Merchants Drive offers a perfect blend of accessibility and tranquility for your stay.

Comfortable Accommodations
Each room at Quality Inn Merchants Drive is thoughtfully equipped with modern amenities, including a refrigerator, coffee maker, cable TV, and air conditioning, ensuring a comfortable and convenient stay for all guests.

Relaxing Amenities
Unwind and enjoy the outdoor pool, make use of the laundry facilities, and start your day right with a delicious daily continental breakfast provided by Quality Inn.

Book your stay at Quality Inn Merchants Drive now and experience a seamless combination of comfort, convenience, and relaxation during your visit to Knoxville.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Business center
Pets allowed
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Non-Smoking - Photo 1
Double Room with Two Double Beds - Non-Smoking - Photo 2
Double Room with Two Double Beds - Non-Smoking - Photo 3
Double Room with Two Double Beds - Non-Smoking - Photo 4
Double Room with Two Double Beds - Non-Smoking - Photo 5
Double Room with Two Double Beds - Non-Smoking - Photo 6
Double Room with Two Double Beds - Non-Smoking - Photo 7
1/7

Double Room with Two Double Beds - Non-Smoking

This room includes cable TV and a refrigerator.

25 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRadioRefrigerator

2 Double Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$102.25

$81.8

Includes taxes & fees

ROOM, 2 DOUBLE BEDS

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$115.46

$92.37

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
King Room - Non-Smoking - Photo 11
King Room - Non-Smoking - Photo 12
King Room - Non-Smoking - Photo 13
1/13

King Room - Non-Smoking

This room includes cable TV and a refrigerator.

25 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRadioRefrigerator

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$99.93

$79.94

Includes taxes & fees

ROOM, KING BED

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$112.83

$90.26

Includes taxes & fees
Queen Room - Accessible/Non-Smoking - Photo 1

Queen Room - Accessible/Non-Smoking

The double room offers a tea and coffee maker. The unit offers 1 bed.

25 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerHair dryerRadioMicrowave

DOUBLE Accessible-Queen Size Bed

Non-refundable
Breakfast Included
20% OFF$86.49

$69.19

Includes taxes & fees
Queen Room - Accessible/Smoking - Photo 1

Queen Room - Accessible/Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

25 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerHair dryerRadioRefrigeratorMicrowave

ROOM, QUEEN BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$93.05

$74.44

Includes taxes & fees

ROOM, QUEEN BED, ACCESSIBLE

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$107.95

$86.36

Includes taxes & fees

Guest Reviews

7
Very Good459 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the helpful staff.

Categories

Cleanliness5.5
Service8.5
Location7.0
Room Quality6.5
Amenities7.5
Value for Money8.0
Food and Beverage6.0
Overall Experience7.0

Select topics to read reviews

J
joseph
Verified booking
Standard Room
Stayed in Aug 3, 2025

"Hotel nightmare"

2.0

Stay Away from this property! Upon check in the 1st thing was a strong smell of weed. After getting into the room floors dirty, 2.lighys not working, mold on the AC & it.wasn't working. This isn't the worst. My son as he was bringing up some luggage found used needles & empty drug baggies around the property. This combined with the weed smell made me decide to for the 1st time in my life check out of the property before.even staying a night. When i went to the front desk and told the MOD that I was checking out she did ask why. I told her all of the above and ahe just.looked at me & started to process my check out. I attempted to contact the hotel manager for.the next 2.days and i couldn't even get a person to answer the phone. Do yourself a favor pay a little more $$ and stay somewhere else.

Helpful?
D
DAVID
Verified booking
partner
Standard Room
Stayed in Jul 27, 2025

"Good"

2.0

Terrible property. There was an unbelievable amount of what appeared to be Drug addicted, homeless people surrounding the property. The rooms were dirty and a stench of cigarettes.

Helpful?
K
Kristopher
Verified booking
partner
Standard Room
Stayed in Jul 13, 2025

"Excellent"

8.0

It was okay, property is showing its age. Staff was great

Helpful?
R
Rahul
Verified booking
family
Standard Room
Stayed in Jul 13, 2025

"Good"

6.0

Hotel need some major upgrades, and cleaning. There were cockroaches, and dust everywhere. The false ceiling can fall down any time. Also there is a bad smell. Location is good, and lot of potential with proper handling.

Helpful?
D
DeniseusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jul 9, 2025

"Would not stay here ever"

2.0

Dirty, smelled bad, in a bad neighborhood

Helpful?
M
Moriah
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Will not be coming back."

2.0

Upon entering the room it had a terrible sewage/stale cigarette smell in a non smoking room. One the of pillows still had makeup on it from the previous guest. We informed the front desk that we need new sheets because of the makeup covered pillow and left again for the evening. 5 hours later we returned to the bed remade but the pillow with the making STILL HAD THE DIRTY PILLOW CASE ON IT. Went to front desk to get another pillow case and they said they didnt have any at the front desk, she reluctantly then gave me 2 pool towels. There were burns marks in the comforter as well. There was hair in the shower and the drain was in disrepair. The mirror looked like it hadnt been cleaned in a very long time. Unfortunately the staff I encountered werent all that friendly to top it all off.

Helpful?
S
Shawn
Verified booking
Standard Room
Stayed in Jun 30, 2025

"Good"

6.0

The room was almost 90 degrees with the air being off. Took several hours for the room to cool down. Room was dirty, property was completely run down. The place looked like it should be condemned.

Helpful?
J
JR
Verified booking
family
Standard Room
Stayed in Jun 27, 2025

"Good"

2.0

Room AC not cooling. Did not come down only stayed at 78-79. Wallpaper in bathroom peeling and tub floor seemed like it was damaged before and just patched. Very soft flooring where patch was. Garbage everywhere on grounds

Helpful?
D
Doug
Verified booking
Standard Room
Stayed in Jun 27, 2025

"West Memphis QI"

10.0

Very nice room; pool was clean; free breakfast was good. Staff friendly. Would recommend.

Helpful?
D
Diana
Verified booking
Standard Room
Stayed in Jun 27, 2025

"Good"

6.0

They dirt under my sock indicated that the floor was dirty. An earring fell and went under the bed. When moved back, under yhe bed was full of dirt, dust and crumbs. One of the bedspreads had two cigarette burn holes in it. I killed 7 green flies in the room. There was a trash can near the steps by room which may account for this.

Helpful?
89
10
9
10