Studio 6 Suites Jacksonville, NC - Camp LeJeune

The size of the room and how the fridge worked

How the bed had a major dip in the middle of the bed and it was very uncomfortable and how one of the lights wouldn’t work and how there was black spots in the ceiling and in the shower and how we had to go and ask for room service to get the room cleaned or ask for clean towels

Our room wasn't very clean. The smoke detector had been stolen and the wires were just hanging from the ceiling but hey, the room served a purpose and the staff were very accommodating!!

beds were hard. it was hard to open the door, and the bathroom had black mold, and the walls were dirty and didn't have any water pressure in the shower.

Unfortunately, my husband and I’s stay was AWFUL. My husband is in the Marine Corps and I come up to visit periodically, we usually stay at a different hotel, but decided to try this one since it was cheaper. When we first got there and checked in, the room we were given was absolutely trashed and we had to go back up to the desk to be given a new room. Upon entering our new room, there were several issues, the smoke detector was hanging from the ceiling, the sheets were not cleaned well, there was evidence of dirty paw prints (presumably a dogs, I have no issue with pets in hotels, just uncleaned sheets) on the bed, several lights didn’t work, there were bugs, dead and alive that we had to get rid of, it’s clear the room isn’t cleaned throughly as we found a pair of women’s underwear on top of one of the cabinets, the A/C unit leaked and flooded part of our floor, there was a piece of flooring missing, the breakfast wasn’t well, stale cereal, odd tasting eggs and so on, luckily Jacksonville is a beautiful area so we found things to do to spend as little time at the hotel as we could, but it was a truly disappointing and frustrating stay, and we will not be staying again, we were trying to save money on a cheaper hotel, but we learned it is definitely a “get what you pay for” situation. I would not recommend this hotel to anyone.

The maintenance is very subpar!!!! The customer service 100% amazing these people need a raise. Always smiling and friendly. But the maintenance needs to be looked at. The bathroom had holes and wasn’t great. Beds are horrible unless you like sleeping on springs.