San Francisco Marriott Marquis Union Square

The hotel is excellent. Everything was great.

We had a beautiful corner room with a beautiful view. The room was clean and beds were very comfortable. My room was ready when I checked in which was very appreciated as we were traveling with my 87 year old mom. I felt very safe as The Marriott had security and you needed you hotel key in the elevator to get to your floor. Overall, we had a very good experience. The bell man was very helpful with directions and showing us how to get to the Warriors game on public transit.

The $100 dollar fee for parking my car was ridiculous. I feel like if you are paying for a room, parking should be free or at least at a reduced rate.

I liked the location, kind of close to the convention center. Got a floor upgrade but not room type upgrade as titanium. Bed was comfy, the lack of water bottles situation needs to be explained. Great shower. Club lounge needs better hours and to remain open more frequently with more varied food. Fast elevators

This hotel is definitely crowded but it’s fantastic! It’s clean, and the staff is second to none. The front desk manager Brianna is as good as it gets! I am a titanium elite member and she makes me feel ambassador every time I check in! REY at the Bonvoy elite counter, the other REY at the bellman desk, Kyle and Katie at the front desk! Devante, Elena, and Roberto in the M Lounge— thank you!!!! THE WOMEN MAKING YOUR LATTES IN THE PANTRY MARKET GREET YOU WITH SMILES ALL DAY LONG. I’m pretty sure the hotel food and drink is more expensive than any Ritz-Carlton, so I suggest you head out for meals. A latte is $10 minimum. Other than the expensive offerings of granola bars and chips, I love it here because of the team. The staff. SEE YOU ALL SOON!!!

Cleaners of bed and bed sheets

No drinking water Nortroomservice