Hilton Hurghada Plaza

Nice location at beach. Spacious rooms, comfortable bed, bathroom was nice. Air conditioning wasn’t very effective-didn’t cool effectively. We did the all inclusive dining, there was a large variety, we liked the personalized egg station best. Food was kind of bland. We were all disappointed with the dessert options , I would recommend a few crowd pleasers- creme brulee? Tiramisu- maybe an ice cream sundae station for dinner? They need to clean tables between diners better- lots of crumbs everywhere. Need to be better at maintaining their coffee machines- often wasn’t working well. Staff are ok, could be friendlier- we all liked our cleaner on the 6th floor- hameedi - we had booked 7 rooms for our group. Also, more family entertainment would be nice - All in all we had a great time and facilities were good- I would give 4 stars overall.

Lovely hotel, not quite up to usual Hilton standard. We’ve stayed in Hiltons all over the world and can usually count on them for excellent service and surroundings. This one is lovely but because it’s an all inclusive holiday resort the communal areas, particularly the buffet restaurant, are crowded and messy. The food choices are mass produced and quite limited. Only the buffet restaurant and pool, beach and lobby bars are included in the all inclusive. Long queues at check in as bus loads of people arrive. The bedrooms are tastefully decorated and comfortable, the bathroom has small areas of rust etc though. You will have a lovely time here, just if you are used to top notch Hilton hotels, lower your expectations a little.

Very good clean hotel as expected from Hilton. Very good breakfast. Concierge very unhelpful almost rude. City Mall next door

Safe haven in HURGHADA. Lovely beach and pools. Staff mostly helpful, a couple (waiter at beach and main inside bar) are too familiar or rude eg. mimicked my accent which I didn’t find amusing after the upteenth time. Security, front desk, cleaning, gardening and Wok staff very professional. Omelette maker very grumpy which spoilt breakfast experience. Food is great quality and choice. One swimming pool is always in shade which is a shame as are the expectant crows at the beach after food. Pool bar staff and lifeguards very helpful. Animation team only interested in local tourists so don’t really interact with others and still make a noise at pool when nobody is doing the planned activity. Cocktails are hit and miss but beer is good as is the mint green tea. Excursions enjoyable but the beauty service was so pushy and disorganized, they really upset me and didn’t want to return for other treatments or spa which spoilt that aspect of my trip. All in all an enjoyable stay, excluding the beauty service which should be more honest about their services/staff competence and dishonest pricing.

Excellent hotel would stay there again

Nice hotel in Hurghada, definitely will stay more.

We did not get the inclusive option and did not feel a loss as the hotel has 3 a la carte restaurants that are very good and we are not drinkers. We did not leave the hotel grounds. December is a little chilly but during the day it was nice to soak up some sun and the kids played in the heated pool. Our room was spacious and very comfortable. We were happy we had a balcony

Staff were brilliant and made sure we were comfortable and cared for. A great example of customer service. Will definitely recommend for fellow tourists.

Very good service

Our stay was amzing. The hotel was very relaxing and had all the amenities we needed. The private beach was amazing. Cannot recommend this hotel enough.